Operations Systems Analyst

Crane Worldwide Logistics; Northlake (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Quarterly incentive plan

Paid time off (136 hours)

Medical, Dental and Vision benefits

Tuition reimbursement

Referral bonuses

Recognition program

Volunteer time

Employee discounts

Wellness incentives

Job summary

Crane Worldwide Logistics is seeking a site-based technical support and data analysis specialist in Northlake, TX to manage warehouse management system operations and drive efficiencies. You will partner with Operations and IT to resolve issues, design reports, and develop tools to monitor storage, inventory, and freight flows while training staff on WMS usage.

Ideal candidates hold a Bachelor's in Business Administration or related field with 2+ years experience, strong problem-solving and

Qualifications

• Strong problem-solving and analytical ability.
• Strong verbal and written communication skills.
• Knowledgeable of warehouse operations and freight/logistics optimization.
• Excellent planning, time management, collaboration, decision making, organization, and presentation skills.
• Ability to develop and document processes and procedures.
• Proficient in analysis techniques (statistics, correlations, data sampling).
• Ability to work well in a team environment and manage through conflict professionally.
• Strong knowledge of Microsoft Office, especially Excel.

Responsibilities

• Serves as primary technical support for site database operations and WM setup/control processes.
• Interfaces with Operations to review procedures and maximize system efficiencies; provide analysis and recommendations.
• Coordinates with IT to resolve site issues; defines site requirements for WMS layouts and design; investigates new technologies.
• Designs, develops, and implements tools to analyze operational activities (storage, inventory, freight, etc.).
• Develops standardized and ad hoc reporting; analyzes discrepancies and implements procedures to minimize.
• Conducts feasibility analyses on processes and equipment; proposes solutions.
• Trains associates on WMS usage and serves as site expert on WMS logic.
• Trains staff on site systems/tools to ensure SOPs and productivity.
• Monitors system performance, performs maintenance and backups.
• Other duties as assigned.

Skills

Problem-solving

Communication skills

Warehouse operations knowledge

Excel proficiency

Team collaboration

Education

Bachelor's degree in Business Administration or related field

High School or better

Tools

Warehouse Management System (WMS)

Microsoft Excel

Job description

Description

Essential Job Functions

• Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM). Ensures operational system integrity, including setup and control processes.

• Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.

• Coordinates with Information Technology to resolve site technical issues. Ensures issues are being identified, addressed, and resolved in a timely manner. Serves as functional user to define site requirements for layout and design of site databases. Investigates and recommends new technologies and information systems appropriate to the site. May work with system providers to obtain costs for system enhancements.

• Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, freight flow, transportation solutions, etc.). Identifies areas for improving service levels, reducing costs, and providing operational enhancements.

• Develops standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements procedures to minimize.

• Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions.

• Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality.

• Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity.

• Monitors system performance, performs maintenance and backups as needed.

• Other duties as assigned

Other Skills & Abilities

• Strong problem-solving and analytical ability.

• Strong verbal and written communication skills

• Knowledgeable of warehouse operations and freight/logistics optimization.

• Excellent planning, time management, collaboration, decision making, organization, and presentation skills.

• Ability to develop and document processes and procedures.

• Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers

• Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.

• Strong knowledge of Microsoft office, especially Excel.

Physical Requirements

• Talking, hearing and using hands to operate computer equipment

• Vision abilities required by this job include close vision and the ability to adjust focus

• Job may require extended sitting or standing, use of standard office equipment.

Education & Experience

• Bachelors Degree in Business Administration or related field required.

• Minimum 2 years related experience.

• Minimum 1 year industry experience preferred.

CERTIFICATIONS AND LICENSES

• Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

• Excellent Medical, Dental and Vision benefits

• Tuition Reimbursement for education related to your job

• Employee Referral Bonuses

• Employee Recognition and Rewards Program

• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

• Employee Discounts

• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Qualifications

Education

Required

• High School or better

Preferred

• Bachelors or better in Business Administration

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.