Operations Support Supervisor - Atl Metro

Georgia Power Company; Douglasville (GA); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading utility company seeks an Operations Support Supervisor to provide technical guidance and oversee compliance within the Transmission Control Center. This role requires strong leadership skills and a background in electrical engineering or equivalent experience, with responsibilities spanning project management and regulatory compliance.

Benefits

Comprehensive health benefits

Competitive base salary

Incentive awards for eligible employees

Qualifications

• 5+ years in Transmission, with exposure to Operations and Planning.
• Experience with regulatory compliance (NERC, SERC, FERC).
• Ability to lead and mentor teams effectively.

Responsibilities

• Lead technical leadership in EMS modeling and operational readiness.
• Oversee compliance with regulatory standards and emergency preparedness.
• Foster team development and ensure effective stakeholder engagement.

Skills

Project Management

Analytical Skills

Problem Solving

Stakeholder Coordination

Education

Bachelor’s degree in Electrical Engineering

Associate degree with significant experience

Tools

Energy Management Systems (EMS)

Power system analysis tools

Job description

Operations Support Supervisor - Atl Metro

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Operations Support Supervisor - Atl Metro

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Transmission Operations Support Supervisor

Job Summary

This position provides technical leadership and guidance for the integrated System Modeling, Engineering Support, and Operational Readiness functions within the Transmission Control Center (TCC). The Modeling & Engineering Support function is responsible for the Transmission Modeling database and display development in Energy Management Systems (EMS) used by Transmission Control Center Operators. This position is responsible for ensuring completion of large projects such as LTE conversion, Transmission Capital Projects, conversion of Energy Management System (EMS), and Compliance obligations for GPC and Southern Company. Operational Readiness function includes overseeing projects and processes associated with Transmission System Resources and NERC Internal Compliance Program. Additionally, this group leads the Emergency planning process for TCC, which includes Blackstart procedures, Energy Emergency Alert (EEA), Load-shedding, Storm Restoration, Cyber-security, Physical-security, Nuclear LOSP, Business Continuity, etc.

JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills )

Education Requirements

• Bachelor’s degree is required - Electrical Engineering or Electrical Engineering technology degree is preferred.
• An Associate degree may be considered with significant relevant experience.
  
  

Experience

• Minimum of 5 years of experience in Transmission, with exposure in following areas: Operations, Planning, Maintenance, Design, Construction, EMS, Operations Support, Protection & Control, Project Management, Resource Planning, or Renewables.
• Preferred experience/knowledge of:
• Power system analysis and modeling,
• GPC operating tools such as STOMP, EMS, TransMap, GPC storm and system alert practices,
• Georgia ITS processes and procedures, Redbook and Section 0
• T&D switching and clearance practices,
• NERC and FERC requirements applicable to Operations,
• Construction and maintenance practices related to clearances, and
• Customer needs related to clearances and restoration.
• Emergency planning processes including Blackstart, EEA, Load Shedding, Storm Restoration, Cybersecurity, Physical Security, Nuclear LOSP, and Business Continuity.
• Ability to manage complex projects and ensure compliance with NERC, SERC, and FERC standards.
• Strong analytical and problem-solving skills with the ability to balance strategic vision and operational detail.
• Skilled in project management and stakeholder coordination across diverse teams.
• Strong interpersonal skills with a focus on mentoring, coaching, and team development.
• Effective communicator with the ability to simplify complex technical concepts for various audiences.
• Demonstrated ability to build consensus and influence across organizational boundaries.
• Ability to work under pressure and meet tight deadlines in dynamic environments.
• General business and financial acumen.
• Willingness to travel occasionally as needed.
• Must meet all physical and cyber security requirements, including participation in the Insider Threat Program.
  
  

Behavioral Attributes

• Demonstrates and promotes Southern Company Values: Safety Excellence, Unquestionable Trust, Superior Performance, and Total Commitment.
• Thinks strategically and understands the broader organizational context, identifying interdependencies and long-term impacts.
• Maintains a strong process and quality assurance focus, with a proactive compliance mindset that ensures adherence to regulatory and operational standards.
• Fosters a collaborative and inclusive team environment, enhancing teamwork and mutual support.
• Demonstrates the ability to influence and inspire others, building consensus and driving alignment across diverse teams.
  
  

Major Job Responsibilities

• Team Leadership & Development - Provide direct supervision to a high-performing team, including a Team Leader, offering the opportunity to lead through leaders. Mentor staff, conduct performance reviews, and support professional development. Foster a collaborative, resilient culture grounded in safety, continuous learning, and human performance.
• Operational Oversight - Ensure the accuracy and timeliness of EMS and TransMap modeling across Georgia and ITS participants. Align team efforts with corporate goals and evolving regulatory requirements to support reliable system operations.
• Regulatory Compliance & Readiness - Lead the team that oversees compliance with NERC, SERC, FERC, and other regulatory standards. Supervise internal controls, audit readiness, and emergency preparedness, including drills and real-time event response. Serve as a key point of contact during operational events.
• Innovation & Process Improvement - Champion the use of automation, programming, and data-driven tools to improve modeling, compliance, and readiness. Encourage employee-led initiatives that drive innovation and efficiency.
• Stakeholder & Cross-Functional Engagement - Build strong relationships with internal and external stakeholders, including Transmission customers, EMS, Technology, Protection & Control, Substation Integration, and regulatory bodies. Collaborate across departments to support enterprise-wide initiatives such as next-generation EMS implementation.
  
  

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 12305

Job Category: Engineering

Job Schedule: Full time

Company: Georgia Power

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Telecommunications and Utilities

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