Operations Support Specialist

Sodexo; Rahway (NJ); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision care and Well-

401(k) Plan with Matching Contrib

Job summary

Sodexo is seeking an Operations Support Specialist to support a Life Science client in Rahway, NJ. The role focuses on managing supply inventory, purchase orders, monthly expense reporting, accounts payable/receivable, and supply ordering to ensure uninterrupted operations.

The specialist will handle lab coat and PPE inventory, source materials for the GMP/non-GMP cleaning operations, and provide coordination across teams to resolve issues promptly and professionally.

Qualifications

• Experience supporting operational workflows or service coordination in a fast-paced environment.
• Clear, professional communication style used to guide customers, teams, and vendors.
• Organized approach to managing multiple requests, priorities, and follow-ups.

Responsibilities

• Serve as the primary point of contact for operational inquiries and service requests.
• Manage and track work order tickets through CMMS for building systems and services.
• Coordinate with internal teams and external vendors to resolve issues efficiently.
• Review vendor activity and product documentation to ensure compliance with standards.
• Deliver consistent, professional customer support while handling a high volume of requests.

Skills

Operational workflows

Communication

Organization

CMMS

Collaboration

Education

Associate degree / equivalent experience

Tools

CMMS

Ticketing platforms

Job description

Sodexo is seeking an Operations Support Specialist for a Life Science Client in Rahway, NJ. This role manages supply inventory, purchase orders, monthly expense reporting, A/R, A/P, and supply ordering.

The Specialist will manage lab coat and PPE inventory across the full campus, order materials for the GXP team, and provide support with GMP and non-GMP cleaning operations as needed.

About the job

In this exciting role, you’ll support seamless day-to-day operations by serving as a central point of coordination for service requests and issue resolution. You’ll work across teams and partners to keep systems, services, and communications running efficiently while delivering a reliable, professional support experience.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $32.41 - $41.94

What’s in it for you

• Serve as the primary point of contact for operational inquiries and service requests.
• Manage and track work order tickets through CMMS for building systems and services.
• Coordinate with internal teams and external vendors to resolve issues efficiently.
• Review vendor activity and product documentation to ensure compliance with standards.
• Analyze recurring issues and support process improvements to enhance operations.
• Maintain accurate records, updates, and communications across multiple systems.
• Deliver consistent, professional customer support while handling a high volume of requests.

What you’ll bring

• Experience supporting operational workflows or service coordination in a fast-paced environment.
• A clear, professional communication style used to guide customers, teams, and vendors.
• Organized approach to managing multiple requests, priorities, and follow-ups.
• Familiarity with electronic systems, ticketing platforms, or CMMS tools.
• Collaborative mindset focused on problem resolution and service excellence.

Requirements

• Education Requirement: Associate degree or equivalent experience

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.