Operations Support Rep

Rain for Rent; Albuquerque (NM); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and eye

Matching 401(k) retirement savings

Nine paid holidays and PTO

Tuition reimbursement

Company-sponsored training and career\

Military-friendly employer

Job summary

Rain for Rent in Albuquerque, NM seeks an Operations Support Representative to bridge operational and administrative units within the branch. The role emphasizes contract management, service tracking, and fleet coordination to support efficient, compliant branch operations.

Key duties include managing customer rental contracts, monitoring service jobs, maintaining maintenance records, and ensuring DOT compliance while supporting inventory and billing processes.

Qualifications

• Knowledge of Branch Operations and Office Administration
• Experience with contract management and DOT compliance
• Ability to track service jobs and complete month-end reports

Responsibilities

• Create, edit and support the management of customer rental contracts.
• Track and monitor service jobs to assure that all service jobs are properly documented on month-end reports.
• Track and monitor equipment engine services, tank testing, and red tag reports; coordinate with proper personnel.
• Maintain Vehicle and maintenance tracking system; oversee fixed fleet maintenance and DOT compliance.
• Gather, audit, and submit DOT logs and Trip & Dispatch Reports.
• Generate Purchase Orders for stock and branch purchases as directed.
• Coordinate and schedule all sub-hauling of equipment.
• Ensure safety records are updated, maintained, and distributed.
• Monitor daily collection and distribution of sale and rental paperwork.
• Schedule and track daily returns and branch transfers of equipment.
• Assist in inventory reconciliation.
• Monitor branch expense recovery and coordinate billing.

Skills

Branch Operations knowledge

Office Administration

Documentation skills

Customer service liaison

Education

Associate degree or equivalent

Tools

Vehicle maintenance tracking system

Job description

• Travel Required : Yes

Description

Operations Support Rep - Acting as a liaison between the Operational and Administrative business units within the branch.

What we do:

At Rain for Rent®, we move water—every day. As the leading provider of temporary liquid handling solutions, we’re recognized for our systems engineering expertise, cost-effective problem solving, and the high value we deliver to organizations facing critical liquid management challenges. Our experienced teams, supported by skilled engineers, are continually redefining what customers expect from a liquid handling provider. We design innovative equipment and harness cutting-edge technology to meet the demands of the toughest environments. From water handling and irrigation to temporary liquid storage, our solutions consistently exceed customer expectations for quality and service. We are committed to completing every project safely, efficiently, on time—and done right the first time.

To learn more about Rain for Rent please check out this short 2 minute YouTube video here.

Rain for Rent®employees take great pride in being part of a family-owned company with a rich and enduring legacy. Since 1934, we’ve delivered consistent, high-quality products and services to our customers. With more than 70 locations across the U.S., Canada, and the UK, Rain for Rent®remains committed to excellence. Honesty and integrity are at the core of everything we do. Our dedicated team strives to exceed expectations through exceptional service and unwavering quality. Through the years we have held steadfast by maintaining our values of hard work, honesty, integrity, commitment and good stewardship. Continual diversification and a willingness to change directions with our products and services have driven our success.

Summary:

As an Operations Support Representative, you will act as a liaison between the operational and administrative business units within the branch.

Essential Duties and Responsibilities:

• Create, edit and support the management of customer rental contracts.
• Track and monitor service jobs to assure that all service jobs are properly documented on month-end reports.
• Track and monitor equipment engine services, tank testing, and red tag reports; and coordinate with the proper personnel on work to be performed.
• Maintain Vehicle and maintenance tracking system, oversee fixed fleet maintenance, and DOT compliance.
• Gather, audit, and submit DOT logs and Trip & Dispatch Reports.
• Generate Purchase Orders for stock and branch purchases at Branch/Operations Managers discretion.
• Coordinate and schedule all sub-hauling of equipment.
• Assures that safety records are accurately updated, maintained, and distributed.
• Monitor and track daily collection and distribution of sale and rental paperwork.
• Schedule and track daily returns and branch transfers of equipment.
• Assist in inventory reconciliation.
• Monitor and track branch expense recovery; coordinate billing of expenses to customers and/or proper parties.

What we offer:

At Rain for Rent, we take pride in taking care of our team. We offer a comprehensive benefits package and a supportive work environment where employees can thrive both personally and professionally. Our offerings include:

• Comprehensive medical, dental, and vision insurance
• Matching 401(k) retirement savings plan
• Nine paid holidays and a generous paid time off (PTO) program
• Tuition reimbursement to support continued education
• Company-sponsored training and career development opportunities
• And many other valuable perks

We are proud to support those who have served our country. We are honored to share that Rain for Rent has earned the Military Friendly® Employer Gold (MFE) Gold Designation for 2026! This is our fourth consecutive year being recognized, and our second year achieving Gold-level distinction. We are committed to hiring and supporting veterans. Vets - Rain for Rent® When you join the Rain for Rent team, you're not just building a career—you’re building meaningful relationships, doing work that matters, and making a positive impact in your community.The choice is easy. Join the Rain for Rent team today.

Rain for Rent is proud to be an Equal Opportunity and Aff… ???

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Travel Required

Yes .

Qualifications

Education

Preferred

Associate or better.

Experience

Required

Associate's degree (A. A.) or equivalent from two-year college or technical school; or two or more years related experience and/or training; or equivalent combination of education and experience.

Knowledge of Branch Operations and Office Administration

Licenses & Certifications

Required

Driver License