Technical Service Rep

Rain for Rent; Idaho Falls (ID); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid holidays

Paid time off

Job summary

Rain for Rent is hiring a Technical Service Representative in Idaho Falls. You will support the Operations Manager, oversee project installations, and perform service and repair on equipment at customer sites.

Required: High School or GED, 2 years of related experience or training, and a valid Driver License. Travel 1–25% is expected as part of this role. Rain for Rent offers comprehensive benefits and growth opportunities.

Qualifications

• High School or GED or better.
• 2 years related experience or training.
• Driver License (Licenses & Certifications).

Responsibilities

• Oversee installation of customer projects and manage assigned personnel.
• Inspect finished jobs to ensure quality control standards.
• Coordinate with sales, management and customers on project status.
• Operate light-duty equipment and handle routine driving tasks.
• Load/unload pipe, pumps and equipment for delivery to customer or branch.
• Keep accurate records of deliveries and pickups; obtain signatures and photos for invoicing.
• Maintain driving records and perform vehicle inspections; report maintenance needs.
• Perform maintenance and repair on rental equipment; ensure a safe, neat working environment.
• Complete paperwork as assigned and follow safety rules; wear PPE at all times.
• Deliver and pick up rental equipment.

Education

High School or GED or better.

Job description

What we do:

Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.

To learn more about us please check out our website here.

Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.

As a Technical Service Rep, you will be responsible for providing support to the Operations Manager, oversee project installations, perform service and repair on equipment, transport items that require movement in order to meet company needs.

Essential Duties and Responsibilities:

• Oversee installation of customer’s projects including personnel assigned to the project.
• Inspects finished jobs to assure quality control standards have been met.
• Interacts with salesperson, management, and customers on status of customer projects.
• Operates light duty (less than three tons).
• Helps load/unload pipe, pumps and equipment for scheduled delivery to customer or another Branch.
• Keeps accurate written records of all deliveries and pick-ups, obtains customer signatures as well as pictures needed for invoicing as required by management.
• Maintains all driving records required by management on a timely basis.
• Performs required truck inspections. Maintains truck in top operating condition. Reports any needed maintenance/repair to Operations Manager in writing. Keeps truck clean.
• Perform maintenance and repair duties on all rental equipment
• Maintains a safe, neat, and orderly working environment.
• Completes paperwork as assigned.
• Follows company safety rules and wears personal protective equipment at all times.
• Delivery and pick up of rental equipment.

What we offer:

• Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
• Career advancement through company-sponsored training and development
• Nine paid holidays and a comprehensive paid time off program
• Pet Insurance and so much more

When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.

**Rain for Rent does not accept 3rd party applicants**

Rain for Rent is proud to be an Equal Opportunity and Affimative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.

Travel Required

Yes . 1-25%

Education

• High School or GED or better.

Experience

• 2 years: Related experience or training

Licenses & Certifications

• Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.