Operations Support Manager-Int Supply

Vallen Distribution, Inc; Belmont (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance (HSA/Lex)

401(k) with company match

Life Insurance

Disability Benefits

Flexible Spending Accounts

Paid Time Off

Tuition Reimbursement

Employee Discounts

Job summary

Vallen Distribution, Inc. in Belmont, NC is seeking an Operations Support Manager to lead operational efforts across customer sites, providing hands-on support and training through the TOPS Team.

The role requires adapting to competing priorities, working independently in the field, and partnering with site teams, customers, Project Managers, and other Vallen functions to drive improvements and long-term success.

Qualifications

• Ability to work independently with little supervision.
• Excellent verbal and written communication skills with ability to influence the actions of others.
• Demonstrate planning, organizational, time management, and problem-solving skills.
• Quality mindset with attention to detail, accuracy, and thoroughness.

Responsibilities

• Lead operational efforts across functions, customers and locations to identify issues and implement solutions.
• Improve processes and ensure long-term success for customers and Vallen teams.
• Act as problem-solver, relationship-builder, and coach to drive work through completion.
• Collaborate with site associates, Project Managers, Operations leaders, Buyers, Sales, IT, Finance and other Vallen teams.

Skills

Independence

Verbal communication

Written communication

Planning & organization

Job description

he Operations Support Manager is a key member of the TOPS Team, providing operational leadership, problem-solving, and hands-on support and training across Vallen's Integrated Supply customer sites.

TOPS serves as a specialized resource designed to quickly address operational challenges, support critical customer initiatives, and provide expertise when additional resources or specialized knowledge are required. The Operations Support Manager works across multiple functions, customers, and locations to identify issues, implement solutions, improve processes, and ensure customers and Vallen teams are positioned for long-term success.

This role requires a highly adaptable, customer-focused leader who can move quickly between competing priorities, work independently in the field, and effectively partner with site associates, customers, Project Managers, Operations leaders, Buyers, Sales, IT, Finance, and other Vallen teams.

The successful candidate will be a problem solver, relationship builder, coach, and operational resource who can assess a situation, determine the appropriate course of action, and drive the work through completion.

Requirements

Job Qualifications:

• Strong ability to work independently with little supervision.
• Excellent verbal and written communication skills with ability to influence the actions of others.
• Demonstrate planning, organizational, time management, and problem-solving skills.
• Quality mindset with attention to detail, accuracy, and thoroughness.

Travel Requirements

50%-75%

Bonus Eligibility

• Medical, Dental & Vision Insurance for Single, Employee + Spouse or Children & Family Coverage
• 401K with discretionary company match of $.50 on the $1.00 up to 6% of pay - (US positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short Term & Long Term Disability Benefits and Parental Leave (and any leave required under federal, state and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation & Sick Days) -
  80-160 hours of vacation time based on seniority, accrued each month and pro-rated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement (based on position)
• Employee Discounts through BenefitHub

Vallen complies with all minimum wage laws