Operations Support Engineer I -3rd Shift

PPG; Cleveland (OH); On-site; USD 70,000 - 80,000; Full time

Job summary

PPG is seeking an Operational Support Engineer I to join our Cleveland manufacturing team. The role focuses on conducting process audits to ensure SOP adherence and identifying gaps for corrective actions.

Responsibilities include root cause analysis, cross‑functional collaboration, and contributing to continuous improvement initiatives on the plant floor.Shift: Sunday night to Thursday night, 10:00 pm–6:30 am.

Qualifications

• Bachelor's in engineering preferred; internship or co-op in manufacturing is a plus.
• 0–2 years of relevant experience; entry-level position.
• Strong analytical and problem‑solving skills; attention to detail.

Responsibilities

• Conduct structured process audits on the manufacturing floor to verify SOPs and work instructions.
• Identify process gaps and root causes using methods like 5-Why, Ishikawa, and 8D.
• Monitor corrective actions and sustain improvements through follow-up audits.

Skills

Process auditing

Root cause analysis

Continuous improvement

Analytical skills

Team collaboration

Education

Bachelor's degree in engineering

Job description

We are seeking an Operational Support Engineer I to join our manufacturing team. A successful candidate will be primarily responsible for conducting process audits across manufacturing operations to ensure personnel adherence to established standards and procedures. This individual will play a critical role in identifying process gaps, performing root cause analysis, and implementing sustainable corrective actions that drive operational excellence.

The shift for this position is Sunday night to Thursday night, 10:00 pm to 6:30 am.

Key Responsibilities

Process Auditing/Root Cause Analysis (Primary Focus)

• Conduct regular, structured process audits on the manufacturing floor to verify that personnel are following documented standard operating procedures (SOPs) and work instructions. Observe and evaluate manufacturing processes against defined standards, flagging deviations and non‑conformances in a timely manner

Gap Identification & Root Cause Analysis

• Identify process gaps and systemic deficiencies through audit findings and data analysis
• Apply structured problem‑solving methodologies (e.g., 5-Why, Fishbone/Ishikawa, 8D) to determine root causes of non‑conformances. Collaborate cross‑functionally with production, quality, and engineering teams to validate findings and develop corrective action plans
• Monitor the effectiveness of implemented actions through follow‑up audits and performance metrics

Continuous Improvement

• Support lean manufacturing and continuous improvement initiatives on the plant floor
• Contribute to the development and revision of SOPs, work instructions, and training materials

Qualifications

• Bachelor’s degree in engineering preferred
• Entry‑level; 0-2 years of relevant experience; Internship or co‑op experience in a manufacturing environment is a plus
• Strong analytical and problem‑solving skills with attention to detail. Willingness to learn and drive change by identifying issues on a production floor. Ability to work independently and collaboratively in a fast‑paced manufacturing environment

The salary for this position is $70,000 to $80,000.

About Us

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data‑driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future‑focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

If you need an adjustment due to a disability, please email [e-mail].

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well‑being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.