Operations Support, Diamonds Direct

Signet Jewelers; Fort Worth (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support teammate to help keep daily store operations running smoothly in Fort Worth. This role touches inventory, order processing, packing, and client appointments, ensuring accuracy and a high level of service.

You will coordinate with shipping and logistics, maintain records, and support both front‑ and back‑of‑house teams. The ideal candidate takes ownership, follows procedures, and looks for ways to improve efficiency in a fast‑paced retail

Responsibilities

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives
• Any other duties as assigned

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned