Operations Support, Diamonds Direct

Signet Jewelers; Dallas (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support professional to help ensure smooth daily functions, including inventory control, order fulfillment, and coordination with shipping teams. The role supports front-of-house and back-of-house operations and emphasizes accuracy, efficiency, and brand standards.

The ideal candidate will assist with administrative tasks, maintain records in internal systems, and contribute to process improvements across the store operations.

Qualifications

• Experience in inventory control and order fulfillment.
• Strong organizational skills and attention to detail.
• Ability to work with front-of-house and back-of-house teams.
• Proactive problem solving and initiative.
• Excellent communication and teamwork abilities.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records and update internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.
• Support project coordination efforts and contribute to process improvement initiatives.
• Any other duties as assigned.

Skills

Inventory management

Order processing

Logistics coordination

Administrative support

Customer service

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned