Operations Support

Signet Jewelers; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Diamonds Direct is seeking an Operations Support professional to help keep daily operations running smoothly in Columbus. You will assist with inventory management, order processing, logistics coordination, and general administrative tasks to ensure excellent customer service.

The role supports both front-of-house and back-of-house teams and focuses on operational efficiency and adherence to brand standards. You’ll contribute to process improvements and project coordination as needed.

Qualifications

• Experience supporting store operations or back-office workflows.
• Familiarity with inventory control and order fulfillment processes.
• Strong organizational skills and attention to detail.

Responsibilities

• Support inventory tracking, restocking, and product movement.
• Assist with order processing, packaging, and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain accurate records and update internal systems.
• Help prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide Administrative and operational support to internal teams.
• Support project coordination efforts and contribute to process improvement initiatives.

Skills

Inventory management

Order processing

Logistics coordination

Administrative tasks

Customer service

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

Operations Support role assists with the smooth running of daily business functions, including inventory management, order processing, logistics coordination, and administrative tasks. This position supports both front-of-house and back-of-house teams to ensure exceptional operational efficiency and customer service.

Essential Duties:

• Support inventory tracking, restocking, and product movement
• Assist with order processing, packaging, and fulfillment
• Coordinate with shipping and logistics teams
• Maintain accurate records and update internal systems
• Help prepare merchandise for store displays or client appointments
• Ensure adherence to brand standards and procedures
• Provide Administrative and operational support to internal teams
• Support project coordination efforts and contribute to process improvement initiatives

Any other duties as assigned