Operations Support Coordinator - Seven Bridges Fitness Center

NorthShore University HealthSystem; Woodridge (IL); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Incentive pay for select positions

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

Endeavor Health is seeking an Operations Support Coordinator for Seven Bridges Fitness Center in Woodridge, IL. The role is part-time with 5 hours weekly, primarily on Wednesdays from 5 PM to 10 PM, supporting the Operations Manager and ensuring quality services.

The candidate should have a high school diploma, at least 2 years in customer service or fitness center settings, and CPR certification within 90 days of employment. The pay ranges from $17.34 to $26.01 per hour, depending on experience.

Qualifications

• High School Diploma or GED required.
• 2 years' experience in customer service or fitness center setting.
• CPR certification through American Heart Association required within 90 days.

Responsibilities

• Provide shift supervision of all team members and center activities.
• Take charge of emergencies and notify managers as appropriate.
• Conduct facility tours and enrollments when needed.
• Resolve member or team complaints and conflicts.
• Ensure operating of mechanical and pool equipment and report issues.

Skills

Customer service

Team supervision

Problem solving

Analytical ability

Education

High School Diploma/GED

Tools

CPR certification

Job description

Hourly Pay Range: $17.34 - $26.01 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Operations Support Coordinator
• Location: Seven Bridges Fitness Center - Woodridge, IL
• Part time, 5 weekly hours
• Hours: Wednesdays 5-10pm

A Brief Overview:

• In conjunction with the Operations Manager and other team managers, provides operational coverage for the fitness center as required.
• In doing so, adheres to the schedule set forth by the Operations Manager, monitors the activities of all team members, assists in resolving difficult and/or sensitive problems or complaints and ensures consistent quality services.

What you will do:

• Provides shift supervision of all team members performance and center activities.
• Takes charge of all emergency situations and procedures as required. Notifies Operations Manager or other team managers as appropriate.
• Conducts membership tours and enrollments as needed.
• Resolves member or team complaints and conflicts.
• Ensures the mechanical and pool equipment is working correctly. Notifies Engineer or Engineering Assistant if problems arise.
• A moderate level of analytical ability is required. Work is performed in accordance with standard procedures but does require basic technical knowledge or in-depth, experience-based knowledge in order to analyze and interpret information.
• Work is standardized but requires incumbents to deviate from established procedures when special problems or opportunities arise.
• Work requires the ability to walk or stand for an hour or more at a time, proofread and check documents for errors and use a keyboard to enter, retrieve or transform words or data.
• Work conditions include working in an area that is somewhat unpleasant due to drafts, noise, temperature variation or the like, working with equipment where carelessness would probably result in minor cuts, bruises, or muscle strains.
• Performs other related duties as required.

What you will need:

• Education: High School Diploma/GED, required
• Experience: 2 years previous customer service or fitness center experience plus less than one month on-the-job training.
• Certification: CPR through American Heart Association required within 90 days of employment.

Benefits (For full time or part time positions):

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website www.endeavorhealth.org to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.