Operations Support Coordinator (2nd Shift)

Saddle Creek Logistics Services; Calhoun (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Weekly pay with shift differentials

Medical, dental, vision benefits

401(k) with matching

Job summary

Saddle Creek Logistics Services is seeking an Operations Support Coordinator to assist warehouse floor operations and coordinate all incoming and outgoing trucks. You will serve as the main point of contact for drivers and carriers, ensuring proper documentation and timely communication.

The role requires data accuracy, strong communication skills, and the ability to work in a fast-paced environment. Proficiency with Microsoft Office and WMS is preferred; this is a full-time on-site position

Qualifications

• High school diploma or GED required; associate’s degree preferred.
• Six months or more in a customer service, clerical, or client-facing role.
• Experience with warehouse management systems (WMS) is preferred.

Responsibilities

• Coordinate inbound and outbound shipments and schedule trucks.
• Act as primary contact for drivers and carriers.
• Prepare and verify bills of lading (BOLs) and shipping documents.
• Wave orders and document returns/exchanges.
• Generate and retain operational reports and records.
• Assist with packing orders and basic warehouse supplies.
• Respond to driver questions and resolve shipment issues as needed.

Skills

Communication

Customer service

Problem solving

Written communication

Prioritization

Microsoft Office

Education

High School Diploma or GED

Associate’s degree preferred

Tools

WMS

TMS

MS Excel

Job description

Why Work for Saddle Creek?Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.Benefits:Weekly pay with skill pay and shift differentialsBenefits package including medical, dental, vision and medical reimbursementMedical employee-only premium less than $10/week with wellness discountsHSA with annual employer contributionWeekly 401(k) matchVacation immediately upon hire8 holidays per calendar yearPersonal time after 90 daysEAP and identity theft protectionTuition reimbursementCompany paid life insurance and short term disabilityNote that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.ScheduleTuesday - Friday 4:30PM - 2:30AMOverviewThe Operations Support Coordinator is responsible for providing support to the warehouse floor operations. This position will coordinate all incoming and outgoing trucks and ensure the proper documentation is prepared. Operations Coordinator will act as the primary point of contact for drivers and carriers. In addition to driver and carrier duties, Operations Coordinators will support waving and documenting orders and returns as needed by the operation.ResponsibilitiesCommunicate with carrier dispatch and clients’ drivers verbally and in writing with a professional and positive attitude.Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.Manage Bill of Ladings (BOLs).Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.Research and offer solutions for driver-based issues or questions.Assist warehouse leads and operations teams.Generate and retain required reporting for operations.Wave orders and document returns and exchanges including generating receipts and shipping documents.Check in carriers for appointments.Verify quality, timeliness, and accuracy of receiving process.Assists in answering phones.Order packaging and general warehouse supplies.Prints labels for operations use.Other duties as assigned by supervisor or manager.QualificationsEducation/ExperienceHigh School Diploma or GEDAssociate’s degree preferredSix (6) months experience or more in a customer service, client facing, or clerical role.Experience with working with warehouse management systems (WMS) is preferred.Experience working in a warehouse, light industrial, or similar setting is preferred.Knowledge, Skills and AbilitiesAble to work in a fast-paced environmentExcellent verbal and written communication skills, especially through e-mail and over the phoneStrong interpersonal skillsGood problem solving, conflict resolution, and prioritizing skills.Experience preparing and maintaining accurate records and reports.Ability to follow both written and verbal instructions.Proficiency with technology and experience within Microsoft Suite (Outlook, Word, Excel, PowerPoint)Comfortable working in office and warehouse environments including non-climate-controlled areas.Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.