Operations Support Coordinator

Houchens-Food-Group-Inc; Bowling Green (KY); On-site; USD 36,000 - 60,000; Full time

Job summary

Houchens Food Group seeks an Operations Support Coordinator to provide executive administrative and operational support across the organization.

The ideal candidate will be proactive, highly organized, discreet, and proficient with Excel, Word, and Power BI, with experience using AI tools to boost efficiency and reporting.

You will manage complex calendars, draft business documents, create dashboards, coordinate travel, and help streamline processes to support leadership decisions.

Qualifications

• Advanced proficiency in Microsoft Excel, including formulas and pivot tables.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion.
• Experience with Power BI for dashboards and reporting.
• Proactive, detail-oriented, and capable of managing competing priorities.

Responsibilities

• Provide executive-level administrative and operational support to senior leadership.
• Manage calendars, meetings, and scheduling priorities.
• Coordinate meetings, agendas, notes, and follow-up items.
• Draft, edit, format, and proofread business documents.
• Develop Excel workbooks, reports, trackers, and data analyses.
• Create and maintain Power BI dashboards and reports.
• Coordinate travel arrangements and expense reports.
• Monitor deadlines and action items for leadership.
• Maintain organized records and confidentiality of sensitive information.
• Support projects and day-to-day office operations.
• Identify opportunities to improve processes and workflows.
• Communicate professionally with departments, vendors, and partners.
• Utilize AI-enabled tools to enhance productivity and reporting.

Skills

Executive support

Discretion

Time management

Communication

Attention to detail

Problem-solving

Confidential information handling

Education

Associate’s or bachelor’s degree in business administration or related field

Tools

Microsoft Excel

Microsoft Word

Power BI

Job description

Description

The Operations Support Coordinator provides high-level administrative and operational support to executive leadership and the broader organization. This position requires exceptional organizational skills, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced environment.

Position Summary

The ideal candidate is proactive, detail-oriented, technologically proficient, and comfortable working with confidential information. Advanced knowledge of Microsoft Excel, Word, and Power BI is essential. Experience using artificial intelligence tools to improve efficiency, reporting, communication, or workflow automation is a plus.

Key Responsibilities

• Provide executive-level administrative and operational support to senior leadership.


• Manage complex calendars, meetings, appointments, and scheduling priorities.


• Coordinate meetings, prepare agendas and presentation materials, take notes, and track follow-up items.


• Draft, edit, format, and proofread correspondence, reports, presentations, and other business documents.


• Develop and maintain advanced Excel workbooks, reports, trackers, formulas, pivot tables, charts, and data analyses.


• Create, maintain, and update Power BI dashboards and reports to support business decision-making.


• Compile information from multiple sources and present findings in a clear, accurate, and professional format.


• Coordinate travel arrangements, itineraries, expense reports, and related documentation.


• Monitor deadlines, projects, and action items on behalf of executive leadership.


• Maintain organized electronic and physical records while ensuring the confidentiality of sensitive information.


• Support departmental projects, business initiatives, and day-to-day office operations.


• Identify opportunities to improve administrative processes, reporting methods, and operational workflows.


• Communicate professionally with internal departments, vendors, business partners, and other stakeholders.


• Use available technology and AI-enabled tools to enhance productivity, streamline recurring tasks, and improve the quality of business materials.


• Perform other duties and special projects as assigned.

Required Qualifications

• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, charts, data organization, and reporting.


• Advanced proficiency in Microsoft Word, including document formatting, templates, tables, and professional correspondence.


• Strong working knowledge of Microsoft Power BI, including dashboard creation, data visualization, and report maintenance.


• Strong written and verbal communication skills.


• Excellent organizational, time-management, and problem-solving abilities.


• Demonstrated ability to manage competing priorities and meet deadlines with limited supervision.


• High level of professionalism, discretion, and sound judgment.


• Exceptional attention to detail and commitment to accuracy.


• Ability to handle confidential and sensitive business information appropriately.

Preferred Qualifications

• One to two years of relevant experience is preferred. An equivalent combination of education, training, or experience—including relevant college coursework or trade school training—will also be considered.


• Experience supporting senior executives or executive leadership teams.


• Experience with artificial intelligence tools, workflow automation, or AI-assisted reporting and content development.


• Proficiency in additional Microsoft 365 applications, such as PowerPoint, Outlook, Teams, and SharePoint.


• Experience working with data from multiple systems or business functions.


• Associate’s or bachelor’s degree in business administration, operations, communications, or a related field.

Core Competencies

? Executive support ? Confidentiality and discretion

? Operational coordination ? Initiative and resourcefulness

? Data analysis and reporting ? Technology proficiency

? Organization and prioritization ? Process improvement

? Professional communication ? Collaboration and relationship management

Work Environment

This position operates in a professional office environment and requires regular interaction with executive leadership, employees, vendors, and business partners. The Operations Support Coordinator must be adaptable, dependable, and able to respond effectively to changing priorities and time-sensitive requests.

Job Description Notice

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be an exhaustive list. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Equal Opportunity Employer

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request reasonable accommodations based on religious beliefs, disability, or pregnancy.