Operations Support Associate - Municipal Accounts

Casella Waste Systems Inc.; Quakertown (Bucks County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Operations Support Associate to enhance the efficiency of municipal accounts. In this vital role, you will provide essential administrative support to the operations department, ensuring that safety documentation and supplies are meticulously maintained. Your ability to communicate effectively with municipal customers and manage daily workflows will be key to your success. This dynamic position offers a chance to contribute to a collaborative environment and engage with a variety of stakeholders while ensuring the smooth operation of municipal contracts. Join a team that values detail-oriented individuals and fosters professional growth through training and development opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K

Tuition Assistance

Employee Awards

Wellness Incentive

Flexible Spending Accounts

Qualifications

• High school diploma or GED required; team collaboration skills desired.
• Proficiency in Microsoft Office applications is essential.

Responsibilities

• Provide administrative support and maintain safety documentation.
• Communicate effectively with drivers, customers, and staff.

Skills

Team Collaboration

Attention to Detail

Communication Skills

Relationship Management

Education

High School Diploma or GED

Tools

Microsoft Office

Outlook

Job description

Position Summary

The Operations Support Associate for Municipal Accounts will be responsible for providing administrative support to the operations department and maintaining safety documentation and supplies. The incumbent will work with municipal customers and be responsible for municipal contracts.

Key Responsibilities

• Files and maintains office information and ensures adequate supply of critical office and safety supplies.
• Compiles safety records and ensures paperwork and data is continuously up to date.
• Manages daily workflows including outgoing and incoming mail in a timely manner.
• Communicates effectively with drivers, customers, and staff.
• Assists in the onboarding processes of new staff to ensure all necessary paperwork is properly completed.
• Assists with the processing of payments and other financial tasks.
• Provides occasional coverage of dispatch operations when there is a shortage of personnel.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a high school diploma or GED and be legally eligible to work in the US. A demonstrated ability to work as part of a team in a collaborative environment is desired.

Great relationship management skills, high attention to detail, excellent listening and communication skills, and proficiency with Microsoft Office applications, including Outlook, are required. Experience working with the public sector or municipalities is preferred.

Attributes

Organized, team-oriented individual who is resourceful, detail-oriented, adaptable, and results-oriented with the ability to see the larger picture while focusing on detailed information.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.