Operations Support Associate - Boost Efficiency & Service

Diamonds Direct; Indianapolis (IN); On-site; USD 26,000 - 30,000; Full time

Job summary

Diamonds Direct in Indianapolis, IN is seeking an Operations Support professional to help run daily store functions. You will support both front-of-house and back-of-house teams, manage inventory, process orders, and assist with packaging and fulfillment.

You will coordinate with shipping, maintain accurate records in internal systems, and help prepare merchandise for displays or client appointments while ensuring brand standards.

Qualifications

• Experience supporting inventory tracking, restocking and product movement.
• Ability to process orders, packaging and fulfillment efficiently.
• Coordination with shipping and logistics teams to ensure timely delivery.
• Maintain accurate records and update internal systems.
• Prepare merchandise for store displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.

Responsibilities

• Assist with inventory management, restocking and product movement.
• Support order processing, packaging and fulfillment.
• Coordinate with shipping and logistics teams.
• Maintain records and update internal systems.
• Help prepare merchandise for displays or client appointments.
• Ensure adherence to brand standards and procedures.
• Provide administrative and operational support to internal teams.
• Support project coordination efforts and process improvements.

Skills

Inventory management

Order processing

Logistics coordination

Administrative tasks

Customer service

Brand standards

Job description

Diamonds Direct in Indianapolis, IN is seeking an Operations Support professional to help run daily store functions. You will support both front-of-house and back-of-house teams, manage inventory, process orders, and assist with packaging and fulfillment.

You will coordinate with shipping, maintain accurate records in internal systems, and help prepare merchandise for displays or client appointments while ensuring brand standards.