Operations Support Associate

Ameren; Paxton (IL); On-site; USD 55,000 - 79,000; Full time

Benefits offered by this job

Medical coverage on date of hire

Employer-paid pension

401(k) with company match

Paid vacation & holidays

Parental leave

Job summary

Ameren is seeking an Operations Support Associate to provide general clerical and administrative support for the Division. The role involves payroll timekeeping, invoice processing, and maintaining confidential records, with responsibilities across various internal systems.

The ideal candidate has a High School Diploma or equivalent and 3+ years of clerical or customer service experience, plus proficiency in MS Word and Excel. Knowledge of Ameren CSS/IDS and map reading is a plus.

Qualifications

• High School Diploma or equivalent is required.
• Three or more years of clerical/administrative or customer service experience.
• Proficiency with MS Word and Excel.
• Experience with Ameren systems CSS and IDS preferred.
• Ability to read ¼ section maps preferred.

Responsibilities

• Provide general clerical, computer, and administrative support for the Division’s operations.
• Assist with stores, locates, voucher reconciliation, payroll, various reports, and claims.
• Maintain payroll timekeeping (TRIS), invoice processing, crew and trouble activities (DOJM/OAS), materials (MMIS), and customer accounts (CSS).
• Maintain confidential files and records including performance and pay records and financial data.
• Prepare project tracking and summary reports, track and file customer contracts, prepare specialized reports.

Skills

MS Word

MS Excel

Customer service

Reading maps

Education

High School Diploma or equivalent

Tools

CSS

IDS

Job description

About Ameren Illinois

Ameren Illinois provides electric transmission and distribution service and natural gas distribution service. Every day, we deliver electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. We deliver safe, reliable energy to more than 1,200 communities.

Our benefits include:

• Medical coverage on date of hire
• 100% employer paid cash balance pension plan
• 401(k) with company match fully vested on date of hire
• Minimum of 15 days paid vacation and 12 paid holidays
• Paid parental leave and family caregiver leave

Visit our Benefits and Perks Page for more information on benefits provided to regular full-time employees.

About The Position

The Operations Support Associate is primarily responsible for providing general clerical and administrative support for the Division.

Key responsibilities include:

• Provide general clerical, computer, and administrative support for the Division’s operations. Assist with stores, locates, voucher reconciliation, payroll, various reports, and claims.
• Responsible for payroll timekeeping (TRIS), invoice processing, crew and trouble activities (DOJM/OAS), materials (MMIS), and customer accounts (CSS).
• Maintain and update various electrical and gas records and assist in scheduling customer appointments.
• Accurately maintain confidential files and records including performance and pay records, fiscal, financial and performance tracking data.
• Prepare project tracking and summary reports, track and file customer contracts, prepare specialized reports and confidential documents.

Qualifications

High School Diploma or equivalent required. Three or more years of relevant clerical/administrative or customer service experience required.

In addition to the above qualifications, the successful candidate will demonstrate:

Proficiency with MS Word and Excel. Proficiency with specific Ameren systems (CSS, IDS, etc) preferred. Ability to read ¼ section maps preferred. The Operations Support Associate works a standard day-shift in an office environment. This position may be expected to provide support during emergency situations upon request.

Additional Information

Ameren’s selection process includes a series of interviews and may include candidate testing and/or an individual aptitude or skill-based assessment. Specific details will be provided to qualified candidates.

Compensation Range

$54,700.00 - $79,300.00

If end date is listed, the posting will come down at 12:00 am on that date:

Friday November 06, 2026

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.