Operations Support Associate

FECON; Lebanon (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health care benefits

Continuous learning culture

Job summary

FECON, LLC is seeking an Operations Support Associate in Lebanon, Ohio. The role provides administrative and operational support to the Production Planning team, handling job orders, closures, and shipment transactions within the ERP system.

You will work with Production and Sales and coordinate with teams to ensure timely completion of jobs, while maintaining accurate records and identifying opportunities to improve processes.

Qualifications

• High school diploma or equivalent required; ERP experience preferred.
• Experience with ERP systems and production scheduling is a plus.
• Strong organizational and communication abilities are essential.

Responsibilities

• Create and annotate production job packets to fulfill sales and stocking orders.
• Close finished production jobs and archive related documents in ERP.
• Coordinate with Production Planning on priorities and new jobs.
• Relay shipping information and create picklists for finished goods.
• Enter production data into scheduling software and spreadsheets.
• Communicate with Production, Sales, and other teams to support timely orders.
• Identify process inefficiencies and propose improvements.

Skills

MS Office

Time management

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

ERP experience

Tools

ERP software

Production scheduling software

Job description

Job Title: Operations Support Associate
Manager Title: Production Control Manager
FLSA Status: Non-Exempt, Full-Time

FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture – and we are growing! We design, build, test, sell and service our equipment consisting of products such as our well-known "Bull Hog" mulchers, the Stump Ex, our high-quality FTX tractors of varying horsepower, as well as many other attachments. We offer competitive wages, full health care benefits and a continuous learning culture for those who want to grow with the company.

Job Summary

The Operations Support Associate provides administrative and operational support to the Production Planning team by facilitating job order management, job closing, and product shipment transactions within the Enterprise Resource Planning (ERP) system. This role is critical in supporting the creation, management, and ensuring proper closing of jobs.

Job Duties/Responsibilities

• Creates and annotates production job packets to fulfill incoming sales orders and stocking orders.
• Ensure proper closure of finished production jobs and properly archives associated documentation using the ERP system.
• Assists in managing job packets and coordinating with the Production Planning team on job priorities and job creation.
• Serves as a backup relaying shipping information to the shipping team and creating picklist for finished goods.
• Inputs and maintains production data in scheduling software or spreadsheets.
• Communicate with Production staff, Sales teams, and other internal teams to support timely completion of job orders.
• Responds to internal and external inquiries in a timely and professional manner
• Identify process inefficiencies and suggest improvements
• Other responsibilities as assigned.

Required Skills/Abilities

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with production scheduling software (e.g., ERP systems) is preferred.
• Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Detail-oriented with focus on accuracy and timeliness.
• Ability to work independently and as part of a team

Education and Experience

• High school diploma or equivalent.
• Minimum of 1-2 years of experience in ERP software and manufacturing is preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer, with occasional visits to the production floor.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be added at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled