Operations Support

Penndel Mental Health Center; Pennsylvania; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Paid Short-term Disability

Employer Paid Long-term Disability

Employer Paid Life Insurance

Retirement Plan

Education Reimbursement

Paid time off

Employee Assistance Plan (EAP)

Paid Holidays

Company Parties

Job summary

Penndel Mental Health Center in Langhorne, PA is seeking an Operations Support to assist with insurance verification, front desk coverage, information management, and cross-department coordination to keep services running smoothly.

The role requires a high school diploma, strong organizational and communication skills, and a team-oriented approach. You will collaborate with the CEO and Operations to maintain records, support licensing tasks, and sustain daily administrative functions.

Qualifications

• High school diploma required.
• Strong organizational skills and clear verbal/written communication are essential.
• Ability to work across departments and manage information securely.

Responsibilities

• Verifies insurance for clients receiving services.
• Provide back-up front desk coverage and greet clients at multiple locations.
• Manage the organization’s information inbox and forward messages as needed.
• Track and store critical organizational data (licensure, credentialing, EIN/FEIN, contracts).
• Maintain records and correspondence with community partners.

Skills

Organizational skills

Communication

Teamwork

Information management

Education

High school diploma

Job description

Description

JOB DESCRIPTION: Operations Support

Join a Team Where Purpose Meets Impact!

Who we are…

Penndel Mental Health Center is a private, non-profit community mental health center, which has been providing psychiatric and social services to residents of Lower Bucks County for over 50 years.

What we value…

Each member of our team supports our commitment to operational excellence, collaboration, responsiveness, adaptability, access to services, building healthy environment, providing comprehensive and integrated services, honesty and trustworthiness, and working as one Penndel!

Position: Operations Support

Location

2080 Cabot Blvd. West, Langhorne, PA 19047

Department

Operations

FT/PT

Full-time

Rate

$ 20.00 per hour

Qualifications (education and experience)

The position further requires a high school diploma, strong organizational skills strong verbal/written communication skills and willingness to work as part of a team managing information and work across departments.

Duties/Responsibilities

• Serves as part of the team trained to complete insurance verification process for people receiving services from Penndel.
• Provide back-up front desk coverage for multiple locations, greeting people accessing services as the come into the office as needed. Works with CEO to review scheduling at front desk and ensure coverage.
• Manage the organization’s “information” email inbox forwarding messages as needed
• Work with CEO to track and store critical organizational data such as licensure, credentialing, tax-exempt forms, EIN/FEIN, property info, and contracts.
• Management of tracking all correspondence, forms, applications, and revalidations related to licensing.
• Maintenance and retention of records including letters of agreement with community partners.
• Manages the annual vehicle registrations. Coordinates various vehicle insurance issues including distribution of all insurance cards and notifications of follow-up for all accident reports and vehicle repair.
• Serves as backup to community relations specialist for social media and monthly newsletter posts.
• Demonstrates a caring, respectful, responsive, and professional manner in all dealings with employees, vendors, members of the Board of Directors, and stakeholders.
• Maintains confidentiality of all agency related information including CEO communications with Board of Directors, Leadership Team, and organizational partners.
• Other duties as assigned by CEO to support organizational operations

The position requires a high degree of professionalism as a representation of the CEO and Penndel to the community.

Physical Requirements

• Equipment use including but not limited to computer (including repetitive motions of typing, seeing monitor), copier, fax, printer, shredder, telephone, and voice mail
• Sitting for extended periods of time, walking up stairs, balancing, reaching, bending, stretching, standing, walking, and lifting up to 10 lbs.

Benefits

• Medical Insurance
• Dental insurance
• Vision Insurance
• Employer Paid Short-term Disability
• Employer Paid Long-term Disability
• Employer Paid Life Insurance
• Retirement Plan
• Education Reimbursement
• Paid time off
• Employee Assistance Plan (EAP)
• Paid Holidays
• Company Parties