Operations Supervisor (Williamsburg)

Buckmason; Rockville (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Buck Mason in Rockville, Maryland, is seeking a Retail Operations Manager to ensure smooth daily operations. You will oversee stockroom activities and manage inventory flow to keep the sales floor aligned with brand standards.

Key responsibilities include coordinating product deliveries, maintaining inventory records, and supporting a team of Stock Coordinators. This position demands strong leadership and multitasking skills while fostering a positive customer experience.

Qualifications

• 2+ years of retail inventory management experience.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• Extreme eye for detail and organization.

Responsibilities

• Oversee daily stockroom operations and lead the stock team.
• Manage inventory flow and ensure sales floor is fully stocked.
• Coordinate product deliveries and maintain accurate inventory records.

Skills

Retail inventory management

POS software proficiency

Leadership skills

Interpersonal communication

Attention to detail

Multitasking

Positive attitude

Job description

Keep Buck Mason Running Smooth as an Operations Manager!

Are you the behind-the-scenes hero who keeps everything running smoothly? As the Retail Operations Manager at Buck Mason, you will oversee daily stockroom operations, lead the stock team, and manage inventory flow to ensure the sales floor is fully stocked and visually aligned with brand standards. You’ll coordinate product deliveries, maintain accurate inventory records, and partner closely with store leadership to support sales goals. This role is perfect for someone who thrives on organization, efficiency, and ensuring every detail is in place to create a seamless customer experience.

Responsibilities

• Receive and process incoming shipments, organize and store inventory, and conduct regular inventory counts.
• Keep the sales floor stocked and notify management of low or overstock situations. Conduct regular inventory counts and audits to verify stock levels and report discrepancies.
• Assist with store opening and closing procedures, and support sales associates during busy periods. Partner with the sales team to meet stock demands and online order fulfillment.
• Step up as the primary point of contact for a growing team of Stock Coordinators.
• Partner with the Store Manager to align operational priorities with business goals.
• Collaborate with the Visual Manager to support floor sets, product placement, and timely replenishment.
• Support all New Store Openings (NSOs) in the market, including inventory preparation, stockroom setup, and operational training.

Qualifications

• 2+ years of retail inventory management experience.
• Comfortable navigating a computer and using POS software.
• Natural leadership ability to inspire others to step up and be their best.
• Strong interpersonal skills and the ability to communicate clearly and professionally.
• Extreme eye for detail and organization – nothing slips through the cracks on your watch.
• Master multitasker, able to juggle multiple priorities with ease.
• Positive attitude and pleasant demeanor.

Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.