Operations Supervisor: Shipping, Receiving & Inventory

DMD Systems Recovery, LLC; Tempe (AZ); On-site; USD 36,000 - 39,000; Full time

Job summary

DMD Systems Recovery in Tempe, AZ is looking for an Operations Supervisor to oversee shipping, receiving and inventory control. This hands-on leadership role requires strong process discipline, safety awareness, and a focus on accuracy and efficiency to meet customer expectations.

You will lead a warehouse team, implement SOPs, coordinate cross‑functional activities, and drive continuous improvement while ensuring compliance with OSHA standards and ITAD processing guidelines.

Qualifications

• High school diploma or GED or equivalent.
• 3–5 years in warehouse operations including shipping/receiving/inventory.
• 1–3 years in lead or supervisory role.
• Experience with cycle counting and auditing inventory.

Responsibilities

• Oversee shipping operations: accuracy, quality and on-time delivery.
• Oversee receiving operations: inspection, reconciliation and recording.
• Manage inventory accuracy through audits and cycle counts.
• Lead, train, and develop warehouse associates.
• Develop and enforce SOPs; monitor performance metrics.
• Ensure safety, OSHA compliance and data security in ITAD workflows.

Skills

Leadership

Communication

Problem solving

Team motivation

Attention to detail

Safety consciousness

Education

High school diploma/GED

Tools

ERP systems

Warehouse Management Systems (WMS)

Inventory management software

Job description

Operations Supervisor: Shipping, Receiving & Inventory

Operations Supervisor: Shipping, Receiving, & Inventory
Department: Operations
Full-time/ Onsite 5 days a week
Tempe Arizona
$26-$28

About DMD

DMD Systems Recovery is on a mission to protect the planet - one IT asset at a time. We help companies securely erase data and give technology a second life through reuse, refurbishment, and responsible recycling. As a certified B Corp, we believe business should do more than make money - it should make a difference. Every laptop, server, and device we process helps reduce waste, shrink landfills, and fuel the next generation of technology. If you care about sustainability, real-world impact, and smart tech solutions, DMD is a place where your work truly matters.
Our headquarters are in Tempe, Arizona, with additional processing facilities in Austin, Texas and Palo Alto, California.

Job Summary:
The Operations Supervisor is responsible for overseeing daily warehouse operations across shipping, receiving, and inventory control. This role ensures accuracy, efficiency, and compliance in all material movement while leading a team to meet operational goals, customer expectations, and company standards.
The position is hands-on and requires strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity.

Key Responsibilities:

Shipping Operations

• Oversee all outbound shipments to ensure accuracy, quality, and timely delivery
• Ensure proper packaging, documentation, and bill of lading creation for domestic and international shipments.
• Maintain final quality assurance standards prior to shipment
• Identify and implement improvements to shipping processes

Receiving Operations

• Supervise inbound shipments including loading, unloading, inspection, and reconciliation
• Ensure all received assets are accurately recorded and verified against documentation
• Maintain proper staging and organization of incoming materials.
• Drive efficiency improvements in receiving workflows

Inventory Management

• Ensure complete inventory accuracy through audits, cycle counts, and system integrity
• Oversee the placement, movement, and tracking of all assets within the warehouse
• Manage stock levels, material movement discrepancies, and reporting
• Ensure completion of inventory reports, including missing assets and finished goods tracking

Leadership & Team Development

• Lead, train, and develop a team of warehouse associates across all operational areas
• Set daily priorities and ensure productivity, quality, and accountability
• Coach team members on performance, safety, and process adherence
• Foster a culture of ownership, teamwork, and continuous improvement

Process Improvement & Operations Excellence

• Identify inefficiencies and implement process improvements across departments
• Develop and enforce standard operating procedures (SOPs)
• Monitor performance metrics including accuracy, throughput, and turnaround time
• Support cross-functional initiatives to improve operational outcomes

Compliance, Safety, & Quality

• Ensure adherence to all safety procedures, OSHA standards, and company policies
• Maintain compliance with data security and ITAD processing standards
• Conduct audits, identify risks, and implement corrective actions
• Promote a safe and organized warehouse environment

Education and Experience:

• High school diploma, GED, or equivalent
• Minimum of 3-5 years of experience in warehouse operations, including shipping, receiving, and inventory control
• At least 1-3 years of experience in a lead, supervisor, or team leadership role
• Proven experience maintaining inventory accuracy, including cycle counting and auditing processes
• Experience overseeing or supporting outbound shipping processes, including packaging, documentation, and quality assurance
• Experience managing inbound receiving operations, including inspection, reconciliation, and system entry

Preferred Skillset:

• Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environments
• Familiarity with inventory management systems, ERP, or warehouse management systems (WMS)
• Experience developing or improving standard operating procedures (SOPs)
• Forklift certification or ability to obtain within 90 days
• OSHA or workplace safety training experience

Additional Skills & Qualifications:

• Strong attention to detail and ability to maintain accurate records
• Excellent organizational, problem-solving, and troubleshooting skills
• Ability to lead and motivate teams in a fast-paced warehouse environment
• Strong communication skills, both verbal and written

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times.
• Reasonable accommodation will be made, enabling individuals with disabilities to perform essential functions.

Employment Details:

This full-time position reports to the Site Manager. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.