Operations Supervisor - Rodeo Drive

GIVENCHY; Los Angeles (CA); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

401k

Employee discount/perks

Retirement plan with employer contrib.

Job summary

Givenchy in Los Angeles is seeking an Operations Supervisor for its Rodeo Drive Boutique. This role leads store operations, manages movement of pre‑sale merchandise, and ensures compliance with shipping/receiving policies while deploying omnichannel strategies in store.

The candidate will oversee inventory control, merchandising support, and coordination of transfers, with a focus on premium client service and flawless store execution.

Qualifications

• 5+ years of experience in a retail setting, preferably luxury.
• Proficient with software packages and store systems.
• Foreign languages a plus.
• Action oriented and driven.
• Customer service oriented with strong problem-solving skills.
• Strong oral and written communication abilities.

Responsibilities

• Maintain inventory in an efficient, clean, secure, and organized fashion.
• Support sales staff when merchandise is in stock but not on the floor.
• Anticipate maintenance needs and provide proactive solutions for space and storage.
• Ensure all merchandise is ticketed.
• Support visual, merchandising and operations with fixtures, furniture and merchandise movements.
• Oversee store facility and fixture maintenance, cleaning, and repairs as needed.
• Participate in inventories and cycle counts, and assist with reconciliation.
• Manage inter-store transfers, stock rotations, and shipments per policy.
• Handle prêt‑à‑porter inventory maintenance processes (damages, RTVs).
• Ensure high standards in packaging client merchandise.
• Lead client delivery processes and troubleshoot missing deliveries.
• Document deliveries and track merchandise locations.
• Assist other departments or on selling floor as requested by Store Manager / Director.

Skills

Retail experience

Software literacy

Foreign languages

Communication skills

Customer service

Problem solving

Tools

POS systems

Inventory software

Job description

Job Responsibilities

With its world-renowned collections of men’s and women’s fashion, Givenchy has been sensuously reinterpreting the codes of elegance, sophistication, and femininity since it was founded in 1952. With the appointment of Matthew M. Williams as Creative Director, he looks to bring the House his dedication to craftsmanship and attention to detail as well as an intuitive understanding of tailoring, technology, and integrity in fashion.

Givenchy is currently seeking an Operations Supervisor for its Rodeo Drive Boutique! The Operations Manager plays a key leadership role within the flagship location. This position is responsible for managing the movement of all pre‑sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented. The Operations Manager also ensures the efficient operation of the omnichannel strategy deployment in store.

Responsibilities & Tasks

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Ensure that all merchandise is ticketed
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store regarding facility and fixture maintenance, coordinating cleaning, and repair when required
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter‑store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
• Understand and accurately complete all Prêt‑à‑porter work and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Ensure the highest standards while and packaging client merchandise
• Lead all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Assist other departments or on the selling floor as needed and as requested by the Store Manager / Director

Qualifications & Skills

• 5+ year experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Foreign languages a plus
• Action oriented and driven
• Customer service oriented
• Problem‑solver
• Strong oral and written communication skills

Benefits

What are the employee benefits at LVMH Fashion Group? At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

The compensation for this position ranges from $30-$32 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long‑term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.