Operations Supervisor - Logistics, Bonus Eligible

Capstone Logistics, LLC; Edwardsville (IL); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Salary commensurate with education,经验,

Quarterly and annual bonus incentive

Benefits after 30 days

401K

PTO

Job summary

Capstone Logistics, LLC is seeking an Operations Supervisor in Edwardsville, IL to lead site operations with safety and efficiency as top priorities. You will direct day-to-day activities, train and coach staff, and coordinate with partners to ensure service levels and productivity.

The role offers a base salary with bonus potential and benefits after 30 days. You will manage budgeting, shift scheduling, and daily reporting while strengthening customer relationships and safety culture on site.

Qualifications

• 3 years of supervisory/leadership experience in an industrial setting.
• Proven experience in providing high levels of customer service to internal and external customers.
• Ability to make decisions, problem-solve, prioritize assignments, and direct the workforce in an ever-changing warehouse environment.
• Ownership of your business, ensuring the highest standards of safety, productivity, and customer service are exceeded every day.
• Ability to train, coach, and mentor warehouse associates.
• Excellent interpersonal and communication skills (written and verbal).
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Problem-solving skills and the ability to make effective decisions in a fast-paced environment.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve any customer service or associate issues.
• Ensure all associates follow Capstone policies and safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout tasks, including cash balancing, data upload, and payroll record administration, according to Capstone policies and standard operating procedures.

Skills

Leadership

Customer service

Decision making

Mentoring

Interpersonal skills

Organization

Multi-tasking

Education

BS/BA Degree

Associate Degree

Tools

Excel

Word

Outlook

PowerPoint

Job description

Capstone Logistics, LLC is seeking an Operations Supervisor in Edwardsville, IL to lead site operations with safety and efficiency as top priorities. You will direct day-to-day activities, train and coach staff, and coordinate with partners to ensure service levels and productivity.

The role offers a base salary with bonus potential and benefits after 30 days. You will manage budgeting, shift scheduling, and daily reporting while strengthening customer relationships and safety culture on site.