Operations Supervisor - Lean & Process Improvement

Owens & Minor; Washington; On-site; USD 65,000 - 75,000; Full time

Job summary

Owens & Minor is seeking an Operations Supervisor with continuous improvement experience to oversee daily warehouse operations and drive process improvements across the distribution center.

You will lead the operations team, monitor KPIs, train staff, and ensure safety and compliance while coordinating with Account Management, Transportation, CEC, and Corporate Operations to implement new processes and support growth.

Qualifications

• Bachelor's degree preferred.
• 3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry.
• Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership potential and people management skills with an ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
• Proven ability to analyze and conclude; ability to apply Continuous Improvement Methodologies and to standardize processes across multiple sites and functions.

Responsibilities

• Supervise and support the operations team, ensuring tasks are completed efficiently and safely.
• Identify areas for improvement and implement strategies using Lean, Six Sigma, or other methodologies.
• Track key performance indicators (KPIs) and analyze data to recommend process changes.
• Provide training and mentorship to team members on continuous improvement tools and techniques.
• Ensure all operations comply with company policies and safety standards.
• Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional area(s).
• Provides proactive performance feedback to teammates within assigned functions, assisting teammates, providing coaching and corrective action where needed.
• Oversees assigned functions’ training, ensuring teammates receive appropriate training for their assigned job functions. Makes succession planning recommendations, assisting in identifying, attracting, developing, coaching, and retaining talent.
• Responsible for achievement of assigned functions’ Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Makes recommendations and implements customer service for assigned functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, Transportation, Client Engagement Center (CEC), and Corporate Operations as needed.
• Supports and implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Supervises assigned functions’ adherence to company developed SOP’s / WI’s for warehouse management and transportation

Skills

Team Leadership

Lean Six Sigma

Data Analysis

Communication

Education

Bachelor's degree

Job description

Owens & Minor is seeking an Operations Supervisor with continuous improvement experience to oversee daily warehouse operations and drive process improvements across the distribution center.

You will lead the operations team, monitor KPIs, train staff, and ensure safety and compliance while coordinating with Account Management, Transportation, CEC, and Corporate Operations to implement new processes and support growth.