Operations Supervisor, Las Vegas (Crystals)

LVMH Group; Las Vegas (NV); On-site; USD 55,000 - 85,000; Full time

Job summary

Loro Piana in Las Vegas is seeking an Operations Supervisor to oversee all store operations, including shipment processing, allocations, and distribution. You will work with the store team and retail leadership to ensure inventory needs and replenishments align with company standards.

The role emphasizes strong leadership, inventory control, and collaboration with store management to drive operational excellence in a luxury retail environment.

Qualifications

• 3+ years of operational management experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office and SAP.
• Strong leadership, teamwork, and problem-solving skills.
• Able to lift and move up to 40 pounds.

Responsibilities

• Manage a team of back-of-house staff involved in all operational duties and merchandise logistics while coaching and providing feedback.
• Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
• Optimize inventory management and streamline operational processes while overseeing shipment processing and transfers.
• Oversee movement of merchandise from back-of-house to sales floor and maintain inventory levels.
• Conduct cycle counts and audits to verify quantities and product condition; report discrepancies.

Skills

Leadership

Team management

Problem-solving

Inventory control

Coaching

Tools

SAP

Microsoft Office

Job description

Operations Supervisor, Las Vegas (Crystals)

We are seeking an Operations Supervisor to join our team at Loro Piana. The Operations Supervisor plays a crucial role in the overall success of the business by managing all operational aspects of the store including shipment processing allocations, and distribution. You will partner with the store team and key retail leaders to ensure inventory needs and replenishments are aligned with company standards.

Job responsibilities

• Manage a team of back-of-house staff involved in all operational duties and merchandise logistics while continuously supporting their professional development through coaching and feedback.
• Partner with team members and leaders to ensure inventory needs and replenishments align with sales potential.
• Optimize inventory management and streamline operational processes while overseeing the accurate processing of shipments and transfers.
• Oversee the movement of merchandise from BOH to the sales floor and maintain appropriate inventory levels.
• Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
• Identify opportunities of improvement for back-of-house functions to enhance operational efficiency.
• Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
• Enforce company policies and safety procedures, maintaining a safe and organized workspace.
• Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
• Manage reservations and consignments to resolve issues according to company guidelines.

Profile

• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent leadership, teamwork, and problem-solving skills.
• Strong knowledge of operations and inventory control.
• Ability to lift and move objects up to 40 pounds.
• 3+ years of operational management experience, preferably in a luxury retail environment.

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

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At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.