Operations Specialist, Chicago

LVMH Group; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Loro Piana in Chicago seeks an Operations Associate to support daily store operations and inventory controls, coordinating shipments, replenishments, and stockroom organization to maximize efficiency. You will work cross-functionally with the sales team and couriers, perform cycle counts, ensure security and proper labeling, and maintain an optimal stock layout to drive sales performance.

Applicants should have 3+ years in operations and inventory, plus strong communication, teamwork, and

Qualifications

• 3+ years of operational and inventory experience, preferably in a luxury retail environment.
• Strong knowledge of operations and inventory control.
• Excellent communication, teamwork, and problem-solving skills.

Responsibilities

• Optimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.
• Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.
• Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
• Facilitate the implementation of security measures through inspections, audits, and preparing products for display.
• Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.
• Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
• Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.
• Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.

Skills

Excellent communication

Teamwork

Problem-solving

Tools

Microsoft Office

SAP

Job description

The Operations Associate plays a pivotal role in the overall success of the business by supporting all operational and inventory-related activities. You will be responsible for managing incoming and outgoing shipments, replenishing products on the sales floor, and organizing inventory to maximize efficiency. You will collaborate with all members of the team to ensure that stockroom conditions align with Loro Piana standards, contributing to seamless store operations.

Job responsibilities

• Optimize inventory flow and streamline operational processes while handling the accurate processing of shipments and transfers.
• Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential.
• Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies in a timely manner. Perform regular audits to verify product conditions.
• Facilitate the implementation of security measures through inspections, audits, and preparing products for display.
• Ensure ongoing inventory organization according to company procedures and establish an optimized warehouse layout for improved accessibility by the sales team.
• Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
• Maintain effective communication with the operations team and external couriers to ensure accurate shipping procedures and timely delivery.
• Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance.

Profile

• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent communication, teamwork, and problem-solving skills.
• Strong knowledge of operations and inventory control.
• Ability to lift and move objects up to 40 pounds.
• 3+ years of operational and inventory experience, preferably in a luxury retail environment.

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana & C., the current company. Pietro’s nephewFranco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealandand lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.

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