Operations Supervisor II

GFL Environmental Inc.; Hillsboro (OR); On-site; USD 55,000 - 75,000; Full time

Job summary

GFL Environmental Inc. is seeking a supervisor to select, train, and manage product line staff in the Hillsboro area. The role focuses on safe, professional service, efficient operations, and building strong employee relations to reflect a positive corporate image.

The position includes recruiting, training, discipline, driver paperwork, scheduling, and ensuring CDL compliance. The successful candidate will drive productivity and safety across daily routes and facilities.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree preferred.
• Prior experience in the waste or transportation industry and/or driving trucks is preferred.
• At least one year supervisory experience OR one year as a GFL Environmental Lead Driver required.

Responsibilities

• Recruit, interview, hire, train and discipline product line personnel.
• Address complaints and resolve problems as they arise.
• Ensure proper completion of driver paperwork including logs and inspections.
• Schedule drivers and toter/helpers.
• Monitor customer satisfaction and ensure daily route completion.
• Direct collection and disposal services to optimize personnel and equipment.
• Establish and review productivity standards at each operation phase.
• Be familiar with CDL driver regulations.
• Enter productivity data into the operating system daily.
• Maintain inventory of supplies with GM approval.
• Promote and conduct safety meetings and a strong safety program.
• Investigate accidents and prepare necessary paperwork.

Skills

Supervisory experience

Scheduling

Education

High School Diploma or GED

Associates or Bachelor’s degree preferred

Job description

Select, supervise and train employees in their respective position to ensure safe, professional and efficient service in assigned branch. Provide leadership which results in positive employee/employer relations and a professional corporate image.

Key Responsibilities:

• Recruit, interview, hire, train and discipline all product line personnel.
• Addresses complaints and resolves problems as they arise.
• Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily.
• Ensure proper scheduling of drivers and toter/helpers.

Operations

• Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues
• Direct collection and disposal services to best utilize personnel and equipment.
• Establish and review productivity standards at each phase of the operation.
• Be familiar with and ensure compliance with all CDL driver regulations.
• Enter appropriate product line productivity into operating system on a daily basis.
• Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager.

Safety

• Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees.
• Investigate accidents and prepare necessary paperwork.
• Ensure route observations are completed on a routine basis.
• Schedule, plan, and conduct safety meetings (monthly).
• Ensure proper supply and usage of all safety equipment.

Requirements:

• High School diploma or general education degree (GED) required.
• Associates or Bachelor’s degree preferred.
• Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred.
• At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.