Operations Supervisor: Facilities, Safety & Client Services

Urban Pathways, Inc.; New York (NY); On-site; USD 38,000 - 51,000; Full time

Job summary

Urban Pathways, Inc. seeks an Operations Supervisor to ensure the facility’s operations, including maintenance, fire safety, kitchen, and security meet program, funding, and regulatory requirements.

You will collaborate with the management team to optimize program delivery and client services while promoting an inclusive, anti-racist culture. The role requires hands-on leadership of operations staff, ensuring safe, compliant, and efficient operations, with a focus on cross-cultural awareness and

Qualifications

• Minimum two years building operations and security experience with at least one-year supervisory experience preferred.
• Experience with people experiencing homeless, mental illness and/or substance abuse population preferred.
• Good verbal and written communication skills.
• Good interpersonal skills and ability to work independently or in a team.
• Work effectively with individuals from diverse backgrounds and cultures.
• Foreign languages a plus.

Responsibilities

• Supervises and provides leadership and training across operations team.
• Assists with coaching, staff training and development.
• Ensures proper shift coverage as mandated by Urban Pathways and funding regulations.
• Performs duties of operations staff in their absence including but not limited to cook, security, and maintenance positions.
• Ensures the safety of clients and staff by complying with all safety requirements.

Skills

Building operations

Security supervision

Communication skills

Teamwork

Cultural competence

Homeless services experience

Education

High School Diploma or GED

Job description

Urban Pathways, Inc. seeks an Operations Supervisor to ensure the facility’s operations, including maintenance, fire safety, kitchen, and security meet program, funding, and regulatory requirements.

You will collaborate with the management team to optimize program delivery and client services while promoting an inclusive, anti-racist culture. The role requires hands-on leadership of operations staff, ensuring safe, compliant, and efficient operations, with a focus on cross-cultural awareness and