Operations Supervisor / Estimator

Mr. Handyman (New); Miami (FL); On-site; USD 49,500 - 60,500; Full time

Benefits offered by this job

Performance-based bonuses

Paid time off

Health benefits

401K

Growth opportunity

Job summary

Mr. Handyman in Miami is looking for an experienced Operations Supervisor / Estimator to enhance operational efficiency and customer service. In this role, you will prepare estimates, manage operations, and ensure quality project execution. Candidates should have 5+ years of experience in operations management or estimating in the home services industry and be bilingual in English and Spanish. This position offers a starting salary of $55,000 annually with performance bonuses, health benefits, and a supportive team environment.

Qualifications

• Minimum 5+ years of estimating and/or operations management experience.
• Strong knowledge of residential repairs, remodeling, or construction processes.
• Must live in Miami-Dade County.

Responsibilities

• Prepare accurate residential and light commercial repair/remodel estimates.
• Conduct on-site assessments and communicate scope of work.
• Oversee daily operations, scheduling, and job progress.
• Support technicians to ensure timely job completion.
• Maintain strong customer communication.
• Monitor job costing and performance metrics.

Skills

Estimating

Operations management

Bilingual (English/Spanish)

Excellent communication

Customer service

Attention to detail

Proficient with technology

Tools

Service Titan

Job description

Starting Salary: $55,000 per year + Performance Bonuses

Mr. Handyman of Miami is seeking a motivated, experienced Operations Supervisor / Estimator to join our growing team. We are looking for a results-driven professional with strong operational and estimating experience who can help drive efficiency, profitability, and exceptional customer service.

This role is ideal for someone who thrives in a fast-paced service environment, understands home service operations, and can confidently manage both field and office coordination.

Key Responsibilities

• Prepare accurate residential and light commercial repair/remodel estimates


• Conduct on-site assessments and clearly communicate scope of work to clients


• Oversee daily operations, scheduling, and job progress


• Support technicians to ensure jobs are completed on time and within budget


• Maintain strong customer communication throughout project lifecycle


• Monitor job costing, profitability, and performance metrics


• Ensure high standards of quality, safety, and professionalism


• Assist with process improvements and operational efficiency

Qualifications/Requirements

• Minimum 5+ years of estimating and/or operations management experience (home services industry preferred) required


• Live in Miami-Dade County


• Strong knowledge of residential repairs, remodeling, or construction processes


• Bilingual (English/Spanish) required


• Excellent communication and customer service skills


• Highly organized with strong attention to detail


• Proficient with technology and job management systems


• Service Titan experience is a strong plus


• Valid driver’s license and clean driving record


• Complete a background check

Compensation & Benefits

• Starting salary of $55,000 per year


• Performance-based bonuses


• Growth opportunity within a rapidly expanding company


• Supportive team environment


• Paid time off


• Health benefits


• 401K

About Mr. Handyman

Mr. Handyman is a trusted national brand providing professional home repair and maintenance services. Our Miami location is committed to delivering high-quality workmanship with exceptional customer service.