Operations Supervisor, Distribution (Day Shift)

Ingram Content Group; Roseburg (OR); On-site; USD 74,000 - 94,000; Full time

Benefits offered by this job

Medical plan

Prescription drug coverage

HSA

Vision

Dental

Health Care FSA

Vacation days

Sick days

Personal days

401K match

Life and AD&D

Employee Assistance programs

Group Legal

Tuition reimbursement

Casual dress code

Volunteer opportunities

Job summary

Ingram Content Group in Roseburg, OR is seeking an Operations Supervisor to oversee the Distribution team in a fast-paced warehouse setting. The role emphasizes resource planning, shift performance analysis, and staff development.

You will lead associates, manage payroll records in KRONOS, and ensure timely administrative tasks while maintaining safety and quality standards. This role requires hands-on leadership and strong organizational skills.

Qualifications

• HS Diploma or GED.
• 3 years’ experience in a fast paced, high-volume warehouse or related industry environment.
• 2+ years of leadership experience.
• 6 months of work experience including lifting, bending and standing.

Responsibilities

• Identifies, organizes, plans and allocates resources.
• Analyzes shift performance indicators and reports.
• Identifies issues that deviate from standards and takes action.
• Engages associates assigned to the area.
• Escalates problems that cannot be solved at this level.
• Maintains Payroll records, including daily input in KRONOS.
• Contributes to Operations status reports and uses standard reports.
• Interviews and selects associates for hire/promotion.
• Ensures administrative duties are completed on time.
• Trains new associates and oversees training updates.
• Assesses staffing needs and delegates work by volume.
• Issues progressive counseling up to termination for underperformance.

Skills

Leadership

Payroll KRONOS

Resource planning

Data analysis

Team engagement

Education

HS Diploma or GED

Tools

KRONOS

Job description

Job Description

Job Description

Ingram Content Group (ICG) is hiring an Operations Supervisor to support our Distribution team in Roseburg, OR. The Operations Supervisor ensures the efficient operation of shift(s) and/or department(s) in a warehouse distribution environment.

Want to join a key team that helps the world read?

The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Schedule

• Monday – Friday, 8:00am – 5:00pm

What You’ll Need

• HS Diploma or GED
• 3 years’ experience in a fast paced, high-volume warehouse or related industry environment
• 2 + years of leadership experience
• 6 months work experience which included walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard

What You’ll Do

• Identifies, organizes, plans and allocates resources
• Acquires and analyzes relevant information about shift performance indicators
• Identifies issues/processes that deviate from standards and takes necessary action
• Engages associates assigned to the area
• Escalates problems or issues to the appropriate level that cannot be solved at the level of this position
• Maintains appropriate Payroll records, including daily input in KRONOS
• Provides input into Operations related status reports and uses standardized reports
• Maintains HR related information
• Interviews and selects associates for hire and/or promotion
• Ensures that all administrative duties are completed according to established timelines
• Trains or oversees the training of newly hired associates
• Conducts or oversees process update training of all associates as changes are implemented
• Analyzes staffing needs and delegates work based on volume requirements in assigned departments.
• Issues progressive counseling (up to including termination) to associates for performance below minimum expectations

Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish