Operations Supervisor, Crozier

Iron Mountain; Virginia (MN); On-site; USD 73,800 - 98,400; Full time

Benefits offered by this job

Starting pay at $85,000 per year

Richmond, VA location

Competitive compensation & benefits

Flexible PTO & holidays

Health, wellness & retirement plans

Professional growth opportunities

Job summary

Crozier Fine Arts in Richmond, VA is seeking an experienced Operations Supervisor to lead the operations team and manage daily warehouse activities for high-value art.

This role oversees staff, ensures safe handling and security, coordinates with vendors, and drives efficiency to meet client expectations and business targets.

Join a global storage leader with competitive pay, benefits, and opportunities for professional growth.

Qualifications

• 3–5 years supervisory experience in fine art logistics or white glove service.
• Industry standard of art logistics including packing, handling, storage, and transportation methods.
• Proven ability in resource allocation and meeting tight deadlines in dynamic environments.
• High degree of autonomy balanced with collaborative management.
• Ability to communicate professionally with clients and stakeholders.

Responsibilities

• Team Management - Lead, train, and develop facility staff to maintain high performance and retention.
• Operations - Manage daily operational control of the facility and coordinate art handling, logistics, and vendor activities.
• Finance Administration Oversight - Review P&L statements, payroll, and provide accurate estimates to clients.
• Safety, Security & Facilities Management - Lead safety of clients, employees, and high-value art; manage security systems.

Skills

Supervisory experience

Fine art logistics

Resource allocation

Autonomy & accountability

Client communication

Education

Bachelor’s degree preferred

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Crozier Fine Arts is seeking a motivated and experienced Operations Supervisor to join our Operations Team in Richmond, VA. In this role, you will be responsible for the daily operational control and staff management as well as oversight of our warehouse and storage accounts.

What You’ll Do (Responsibilities)

• Team Management - Lead, train, and develop facility staff to ensure high performance and retention. You will manage workloads to maintain appropriate staffing levels while promoting a culture of integrity and productivity.
• Operations - Execute daily operational control of the facility, providing strategic advice to leadership and ensuring all art handling, logistics, and third party vendor activities are coordinated seamlessly. Deliver exceptional service by conducting facility tours for potential clients and proactively addressing concerns to exceed expectations.
• Finance Administration Oversight - Meeting monthly financial targets, reviewing P & L statements, and managing staff payroll, ensuring accuracy. You will provide accurate estimates to internal and external clients.
• Safety, Security & Facilities Management - Act as the primary lead for the safety of clients, employees, and high-value art. You will manage building security systems (CCTV, fire prevention) and serve as the first responder for off-hour emergencies. Collaborate with engineering for all issues relating to building and equipment. Ensure the maintenance, general upkeep, and appearance of the facility meets Crozier premium standards.

What You’ll Bring (Skills & Qualifications)

• 3-5 years of supervisory experience in fine art logistics, fine art warehouse environment or white glove service is preferred. Bachelor’s degree preferred (or equivalent professional work experience).
• Industry standard of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices
• Proven ability in resource allocation, with the capacity to prioritize schedules and meet tight deadlines in a dynamic, high-stakes environment.
• A high degree of autonomy and accountability, balanced with the ability to function as a collaborative management team player.
• Ability to communicate effectively, articulately, and professionally with both clients and internal stakeholders.

What We Offer (Benefits)

In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art.

• Pay: Starting at $85,000.00/an, (** Negotiations Depending on Experience **), and is Bonus Eligible
• Location: Crozier Fine Arts Richmond - 1924 Ruffin Mill Rd., South Chesterfield, VA 23834
• Competitive compensation and benefits aligned with the experience.
• Flexible PTO, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain. #Crozier #LI-DNI

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement.

Category: Operations Group

Reasonably expected salary range: $73,800.00 - $98,400.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.