Operations Supervisor

Crozier Fine Arts; Richmond (VA); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Starting salary $85,000

Richmond, VA location

Flexible PTO

Health, wellness & retirement plans

7 holidays + 3 floating holidays

Professional growth opportunities

Job summary

Crozier Fine Arts seeks an Operations Supervisor to join our Richmond, VA team, overseeing daily operations, staff management, and warehouse/ storage oversight. You will lead art handling, coordinate logistics, and ensure service excellence for clients.

The role requires 3–5 years in fine art logistics or related field, strong leadership, and the ability to manage budgets, safety, and vendor relationships. Crozier offers growth opportunities and comprehensive benefits.

Qualifications

• 3–5 years of supervisory experience in fine art logistics, fine art warehouse environment or white glove service.
• Industry standard of art logistics including packing, handling, storage, and transportation methods.
• Proven ability to prioritize schedules and meet deadlines in a dynamic environment.
• Autonomy and accountability with collaborative leadership.
• Effective communication with clients and internal stakeholders.

Responsibilities

• Lead, train, and develop facility staff to ensure high performance and retention.
• Manage daily operational control of the facility and oversee art handling, logistics, and third-party vendors.
• Oversee monthly financial targets, P&L reviews, and staff payroll accuracy.
• Ensure safety, security, and facility upkeep meeting Crozier standards.

Skills

Team Management

Staff Training

Art logistics knowledge

Resource allocation

Client communication

Education

Bachelor's degree preferred

Job description

Crozier Fine Arts is seeking a motivated and experienced Operations Supervisor to join our Operations Team in Richmond, VA. In this role, you will be responsible for the daily operational control and staff management as well as oversight of our warehouse and storage accounts.

What You’ll Do (Responsibilities)

In this role, you will:

• Team Management - Lead, train, and develop facility staff to ensure high performance and retention. You will manage workloads to maintain appropriate staffing levels while promoting a culture of integrity and productivity.
• Operations - Execute daily operational control of the facility, providing strategic advice to leadership and ensuring all art handling, logistics, and third party vendor activities are coordinated seamlessly. Deliver exceptional service by conducting facility tours for potential clients and proactively addressing concerns to exceed expectations.
• Finance Administration Oversight - Meeting monthly financial targets, reviewing P & L statements, and managing staff payroll, ensuring accuracy. You will provide accurate estimates to internal and external clients.
• Safety, Security & Facilities Management - Act as the primary lead for the safety of clients, employees, and high-value art. You will manage building security systems (CCTV, fire prevention) and serve as the first responder for off-hour emergencies. Collaborate with engineering for all issues relating to building and equipment. Ensure the maintenance, general upkeep, and appearance of the facility meets Crozier premium standards.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• 3-5 years of supervisory experience in fine art logistics, fine art warehouse environment or white glove service is preferred. Bachelor’s degree preferred (or equivalent professional work experience).
• Industry standard of art logistics, including current packing, handling, storage, and transportation methods, materials, and equipment best practices
• Proven ability in resource allocation, with the capacity to prioritize schedules and meet tight deadlines in a dynamic, high-stakes environment.
• A high degree of autonomy and accountability, balanced with the ability to function as a collaborative management team player.
• Ability to communicate effectively, articulately, and professionally with both clients and internal stakeholders.

What We Offer (Benefits)

In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art.

• Pay: Starting at $85,000.00/an, (Negotiations Depending on Experience), and is Bonus Eligible
• Location: Crozier Fine Arts Richmond - 1924 Ruffin Mill Rd., South Chesterfield, VA 23834
• Competitive compensation and benefits aligned with the experience.
• Flexible PTO, Wellness Time off & 7 Paid Holidays + 3 Floating Holidays
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

ABOUT US

Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain.