Operations Supervisor

Iron Mountain; Orlando (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Full health and dental benefits

Unlimited PTO

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Background check and drug screening

Job summary

Iron Mountain is seeking an experienced Operations Supervisor to lead the day-to-day activities of the Record Center and Transportation teams in Orlando, FL, ensuring cost-effective operations and top-notch customer service. This role demands strong leadership, strategic staffing, and a focus on safety and compliance.

You will oversee hiring, coaching, and performance reviews while driving continuous improvement in daily operations and logistics.

Qualifications

• Strong knowledge of operations management principles, including analyzing labor costs, managing expenditures (supplies, repairs), and making recommendations on equipment purchases.
• Proven ability to independently evaluate and solve problems quickly during the course of the day to determine and act on the best course of action.
• Excellent communication skills with the ability to interact routinely with internal and external customers both verbally and through written electronic communication.
• Experience in direct leadership, including managing payroll, scheduling, counseling, and conducting annual reviews for a team.

Responsibilities

• Lead and manage direct reports, including hiring, counseling, performing annual reviews, and overseeing daily scheduling and staffing to ensure optimal workforce deployment.
• Optimize daily operations and transportation functions by planning work assignments, tracking team progress, analyzing production failures, and quickly executing solutions to remove barriers and produce positive results.
• Ensure compliance and safety by creating and sustaing a safe working environment, conducting routine safety observations, assigning equipment/facility inspection schedules, and confirming that all Company standards and operating procedures are followed.

Skills

Operations management

Problem solving

Communication

People leadership

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a skilled and experienced Operations Supervisor to join our Operations team. In this crucial leadership role, you will be responsible for managing the day-to‑day functions of the Record Center and Transportation teams in a cost-effective manner while consistently meeting the needs of both internal and external customers.

What You'll Do (Responsibilities)

• Lead and manage direct reports, including hiring, counseling, performing annual reviews, and overseeing daily scheduling and staffing to ensure optimal workforce deployment.

• Optimize daily operations and transportation functions by planning work assignments, tracking team progress, analyzing production failures, and quickly executing solutions to remove barriers and produce positive results.

• Ensure compliance and safety by creating and sustaining a safe working environment, conducting routine safety observations, assigning equipment/facility inspection schedules, and confirming that all Company standards and operating procedures are followed.

What You'll Bring (Skills & Qualifications)

• Strong knowledge of operations management principles, including analyzing labor costs, managing expenditures (supplies, repairs), and making recommendations on equipment purchases.

• Proven ability to independently evaluate and solve problems quickly during the course of the day to determine and act on the best course of action.

• Excellent communication skills with the ability to interact routinely with internal and external customers both verbally and through written electronic communication.

• Experience in direct leadership, including managing payroll, scheduling, counseling, and conducting annual reviews for a team.

What We Offer (Benefits)

• Salary: $ 65500K - 75000K

• Schedule: Monday -Friday

• Location: 3608 Shader Rd Orlando FL

• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.
• Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0105986