Operations Supervisor B5

DHL Express; Erlanger (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

DHL Express is seeking an Operations Supervisor B5 for our CVG Airport facility in Erlanger, Kentucky. This role requires managing hub operations, ensuring safety and compliance, and coordinating with multiple teams to deliver shipments on time and cost-effectively.

The position includes supervising 15–25 staff on the 3rd shift (2am–10am) with responsibilities for hiring, coaching, and developing personnel while maintaining strict quality controls and records.

Qualifications

• 2 years' experience in logistics, transportation, warehouse or related field.
• BS/BA preferred with supervisory experience.
• Advanced MS Word and Excel skills.
• Strong oral and written communication abilities.
• Flexible for 3rd shift; ability to work 2am-10am if required.

Responsibilities

• Manage hub operations to ensure timely and cost-effective shipments.
• Direct quality control across operations and ensure policy compliance.
• Maintain records for volume, damages, safety, and productivity.
• Oversee loading/unloading of trucks, air containers, pallets.
• Supervise 15-25 staff; hire, coach, train, develop.

Skills

Logistics experience

MS Word

MS Excel

Communication skills

Shift flexibility

Supervisory experience

BS/BA preferred

Education

BS/BA preferred

Tools

MS Word

MS Excel

Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We currently have a need for an Operations Supervisor B5 at our CVG Airport facility in Erlanger, Kentucky. This 3rd shift position will be responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within, into, and out of the Hub. He/She will also ensure that the entire process meets customer and internal requirements and is completed in an organized, efficient and safe manner.

Key Accountabilities

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of shipments.
• Implements and directs quality control for all operational areas.
• Directs and ensures compliance with established DHL corporate, hub, gateway or terminal warehouse Hub/Gateway, and airline policies, procedures and standards in accordance with government regulations.
• Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc.
• Communicates with some or all of the following: systems operations control, flight control, maintenance control, facilities maintenance, sort, ramp, airport police, fire and rescue, and US customs, and agriculture to ensure efficient and safe operation of the Hub.
• Oversees the loading and unloading of any of the following: trucks, trailers, air containers, or airline pallets.
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
• Supervises 15-25 subordinates; responsible for hiring, coaching, training, and developing staff.
• Ability to work 3rd shift and/or Hybrid shift 2am-10am

Skills & Qualifications

• 2 year's experience in logistics, transportation, warehouse or industry related field preferred
• BS/BA (preferred) with previous supervisory experience
• Advanced Level Skills in MS Word and Excel
• Strong communication (oral and written) skills
• Positions available for 3rd shift, candidates should have some flexibility
• Minimum 1 (one) year of supervisory experience preferred

Work Schedule

• Schedule will include 5 workdays within a 7-day operational week.

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.