Operations Supervisor - 3rd Shift

GXO Logistics, Inc; Sterling (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability

Incentive plan

Job summary

GXO Logistics, Inc. is seeking an Operations Supervisor for the 3rd shift (Mon-Fri, 11:00pm–7:30am) to lead local staff, assign coverage, and oversee sub-haulers, ensuring timely pickups and deliveries.

You will use our tools to meet service levels and escalate issues as needed. Ideal candidates have at least 2 years in transportation or logistics, a related Bachelor’s degree, and strong leadership with the ability to coach and influence employees.

Qualifications

• 2 years of experience in transportation or logistics.
• Bachelor’s degree in a related field.
• Solid leadership and creative thinking with the ability to supervise, coach and influence employees.

Responsibilities

• Provide elevated support to the dispatcher, ensuring customer requirements are met.
• Make appointments for pickup and delivery.
• Track empty container availability and ensure container is picked up in a timely manner.
• Provide escalated customer support as needed.
• Forward PODs on various web-billed accounts.
• Track container releases from the pier/rail to prevent demurrage costs.
• Develop and mentor staff to reach goals; train staff on company policies and procedures.
• Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues.

Skills

Leadership

Transportation & Logistics

Customer service

Education

Bachelor's degree in related field

Job description

At GXO, we’re constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at workand the resources to build a career you can be proud of.

3rd Shift, Monday - Friday, 11:00pm - 7:30am

At GXO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Operations Supervisor, you will oversee local staff, assign coverage, establish and ensure payment to sub‑haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

• full health insurance (medical, dental and vision)
• 401(k)
• life insurance
• disability
• the opportunity to participate in a company incentive plan

What you’ll do on a typical day:

• Provide elevated support to thedispatcher, ensuringcustomerrequirementsare met
• Make appointments for pickup and delivery
• Trackempty container availability and ensure container is picked upin a timely manner
• Provide escalated customer support as needed
• Forward PODs on various web-billed accounts
• Track container releases from the pier/rail to prevent demurrage costs
• Develop and mentor staff to reach goals;train staff on company policies and procedures
• Carry out supervisory responsibilities, including interviewing, hiring,discipliningand resolving issues

What you need to succeed at GXO:

At a minimum,you’ll need:

• 2 years of experience in transportation orlogistics

It’dbe great if you also have:

• Bachelor’s degreein a related field
• Solidleadership andcreative thinkingskills with the ability to effectively supervise, coach and influencing employees

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.