Operations Supervisor $25HR to $30HR DOE + Quarterly Bonus (MCO)

ODORZX; Orlando (FL); Vor Ort; USD 52.000 - 78.000; Vollzeit

Benefits dieser Stelle

Vacation Time

401k With Match

Medical Benefits

Sick Time

Personal Days

Company Paid Holidays

Company Paid Car, Gas, Insurance

Company Paid Travel

Employee Referral Program

Retention Bonus

Rapid Advancement Opportunities

Zusammenfassung

ODORZX INC is seeking an experienced Operations Supervisor to lead our carwash and detailing operations. You will manage a diverse team, ensure compliance with SOPs, monitor inventory, and uphold high service standards for clients.

The role emphasizes safety, training, and process improvements to drive client satisfaction and operational efficiency. The successful candidate will combine strong leadership with organizational skills, attention to detail, and proficient record-keeping.

Qualifikationen

• Supervisory experience in carwash/detailing or related field
• Strong leadership to motivate and inspire a team
• Excellent organizational and time management skills
• Attention to detail and commitment to delivering exceptional results
• Solid knowledge of car cleaning techniques, equipment and products
• Exceptional customer service skills
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks
• Proficient computer skills for record-keeping and data analysis

Aufgaben

• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures
• Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations
• Implement and enforce safety protocols to create a secure work environment
• Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency
• Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention
• Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations

Kenntnisse

Leadership

Organizational skills

Customer service

Time management

Detail-oriented

Car detailing knowledge

Computer skills

Jobbeschreibung

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.

Responsibilities

Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.

Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.

Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.

Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.

Implement and enforce safety protocols to create a secure work environment.

Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.

Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.

Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.

Requirements

Previous experience in a supervisory role within the carwash/detailing industry or a related field.

Strong leadership skills with the ability to motivate and inspire a team.

Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.

Attention to detail and a commitment to delivering exceptional results.

Solid knowledge of car cleaning and detailing techniques, equipment, and products.

Exceptional customer service skills with a focus on creating positive experiences for customers.

Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.

Proficient computer skills for record-keeping and data analysis.

Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment.

Benefits

Full Time Benefits Include:

• Vacation Time (After 1 Year)
• 401k With Match (After 1 Year)
• Medical Benefits (Medical, Dental, Vision 60 days)
• Sick Time
• Personal Days (After 1 Year)
• Company Paid Holidays
• Company Paid Car, Gas, Insurance (Job Specific)
• Company Paid Travel (Job Specific)
• Employee Referral Program
• Retention Bonus
• Rapid Advancement Opportunities