Carwash/Detailing Operations Supervisor 19HR to 21HR DOE (BWI)

ODORZX INC.; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Vacation Time (After 1 Year)

401k With Match (After 1 Year)

Medical Benefits (Medical, Dental, Vision after 60 days)

Sick Time

Personal Days (After 1 Year)

Company Paid Holidays

Company Paid Car, Gas, Insurance (Job Specific)

Company Paid Travel (Job Specific)

Employee Referral Program

Retention Bonus

Rapid Advancement Opportunities

Job summary

A company in the carwash industry is seeking an Operations Supervisor to ensure efficient operations and deliver exceptional customer service. The ideal candidate will have supervisory experience, strong leadership skills, and the ability to manage a diverse team. This role offers a competitive salary and opportunities for growth and development in a supportive work environment.

Qualifications

• Previous experience in a supervisory role within the carwash/detailing industry.
• Strong leadership skills with the ability to motivate and inspire a team.
• Proficient computer skills for record-keeping and data analysis.
• Strong organizational and time management abilities.
• Proficient computer skills for record-keeping.

Responsibilities

• Oversee day-to-day operations of the client site.
• Lead a team of carwash and detailing technicians.
• Monitor and maintain inventory levels of cleaning supplies.
• Conduct regular quality checks to ensure thorough cleaning.
• Implement and enforce safety protocols.
• Collaborate on strategies to boost client satisfaction and revenue.
• Maintain daily operation records and attendance/performance data.
• Address client inquiries promptly to ensure satisfaction.

Skills

Leadership skills

Organizational skills

Customer service skills

Attention to detail

Time management skills

Detail-Oriented

Carwash Knowledge

Equipment & Materials

Safety Protocols

Computer Skills

Tools

MS Excel

Job description

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.

Responsibilities:

Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.

Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.

Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.

Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.

Implement and enforce safety protocols to create a secure work environment.

Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.

Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.

Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.

Previous experience in a supervisory role within the carwash/detailing industry or a related field.

Strong leadership skills with the ability to motivate and inspire a team.

Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.

Attention to detail and a commitment to delivering exceptional results.

Solid knowledge of car cleaning and detailing techniques, equipment, and products.

Exceptional customer service skills with a focus on creating positive experiences for customers.

Ability to work in a fast‑paced, dynamic environment and handle multiple tasks simultaneously.

Proficient computer skills for record‑keeping and data analysis.

Join our team at ODORZX INC and be part of a company that is dedicated to providing top-quality services to our clients. We offer a competitive salary, opportunities for growth and development, and a supportive work environment. If you are ready to take on this exciting role and contribute to our success, please submit your resume and cover letter outlining your relevant experience. We look forward to hearing from you!

Full Time Benefits Include:

• Vacation Time (After 1 Year)
• 401k With Match (After 1 Year)
• Medical Benefits (Medical, Dental, Vision 60 days)
• Sick Time
• Personal Days (After 1 Year)
• Company Paid Holidays
• Company Paid Car, Gas, Insurance (Job Specific)
• Company Paid Travel (Job Specific)
• Employee Referral Program
• Retention Bonus
• Rapid Advancement Opportunities