Operations Supervisor $20HR to $23HR DOE and QTR Bonus (GRR).

ODORZX; Grand Rapids (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Vacation Time (After 1 Year)

401k With Match (After 1 Year)

Medical Benefits (Medical, Dental, Vision after 60 days)

Sick Time

Personal Days (After 1 Year)

Company Paid Holidays

Company Paid Travel (Job Specific)

Retention Bonus

Rapid Advancement Opportunities

Job summary

ODORZX in Grand Rapids, Michigan is seeking an experienced Operations Supervisor to manage daily operations in the carwash/detailing sector. This role focuses on leadership, client satisfaction, and maintaining operational standards.

The ideal candidate will have previous supervisory experience in a related industry, strong customer service, and organizational skills. The position offers comprehensive benefits including vacation time, a 401k match, and medical benefits.

Qualifications

• Previous supervisory experience in carwash/detailing industry.
• Ability to motivate and inspire teams.
• Strong organizational skills for task prioritization.

Responsibilities

• Oversee day-to-day operations and workflow.
• Lead and train a team of technicians.
• Ensure inventory levels are maintained.
• Conduct quality checks for cleaning standards.
• Implement safety protocols.
• Handle client inquiries and concerns professionally.
• Maintain records of operations and employee performance.

Skills

Leadership

Customer Service

Detail-oriented

Organizational Skills

Time Management

Technical Knowledge

Job description

Overview

ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.

Responsibilities

• Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.
• Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.
• Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.
• Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.
• Implement and enforce safety protocols to create a secure work environment.
• Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.
• Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.
• Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.

Qualifications

• Previous experience in a supervisory role within the carwash/detailing industry or a related field.
• Strong leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and time management skills to effectively prioritize tasks and meet deadlines.
• Attention to detail and a commitment to delivering exceptional results.
• Solid knowledge of car cleaning and detailing techniques, equipment, and products.
• Exceptional customer service skills with a focus on creating positive experiences for customers.
• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.
• Proficient computer skills for record-keeping and data analysis.

Benefits

Full Time Benefits Include:

• Vacation Time (After 1 Year)
• 401k With Match (After 1 Year)
• Medical Benefits (Medical, Dental, Vision 60 days)
• Sick Time
• Personal Days (After 1 Year)
• Company Paid Holidays
• Company Paid Car, Gas, Insurance (Job Specific)
• Company Paid Travel (Job Specific)
• Employee Referral Program
• Retention Bonus
• Rapid Advancement Opportunities