Operations Supervisor

Ultipro; Whitestown (IN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ultipro in Whitestown, IN is seeking a Warehouse Supervisor to lead the warehouse team and oversee daily receiving, storage, and shipping operations. You will develop schedules, train staff, and manage performance while ensuring safety and compliance with SOPs.

Responsibilities include coordinating temp-controlled warehousing, collaborating with clients to resolve discrepancies, and driving process improvements.

Qualifications

• Bachelor’s degree + 3 years in distribution/warehouse management.
• Minimum 3 years supervisory experience.
• Pharmaceutical warehousing experience preferred.
• Familiar with temperature-controlled warehousing.
• Familiar with FDA and cGMP requirements.
• Demonstrates time management, communication, research, attention to detail, and critical thinking.

Responsibilities

• Supervise the Warehouse Lead and Warehouse Personnel.
• Coordinate all warehouse activities including receipt, storage, and shipping to meet productivity goals.
• Prepare work schedules including assignments, training, breaks, overtime, and coverage for vacation/personal absences.
• Organize completion of day-to-day picking and loading.
• Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory.
• Research errors and implement corrective actions.
• Assist in developing plans and programs for process improvement.
• Coordinate training on safety and warehouse SOPs and WI’s.
• Adjust daily work assignments as necessary during shifts.
• Ensure building and product security during scheduled hours.
• Oversee warehouse safety and housekeeping.
• Ensure SOPs are adhered to and address corrective actions.
• Address employee issues impartially and efficiently.
• Oversee personnel performance and cross training for development and objectives.
• Conduct employee performance reviews.
• Complete daily sanitation schedule and end-shift paperwork.
• Inform Operations Manager of potential problems and changes.
• Act as backup in the absence of Operations Manager.
• Perform special projects as assigned by Operations Manager.
• Other duties as assigned.

Skills

Time management

Verbal & written communication

Research skills

Attention to detail

Critical thinking

Fast-paced work

Education

Bachelor’s degree

Tools

Tecsys Elite

UKG

Excel

Outlook

Word

Job description

• Supervise the Warehouse Lead and Warehouse Personnel.
• Coordinate all warehouse activities, which include the receipt, storage, and shipping of materialsto meet productivity goals, operating objectives, and warehouse maintenance functions.
• Prepare work schedules to include, but not limited to the following: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.
• Resourcefully and economically organize completion of day to day picking and loading
• Collaborate with internal and external Clients and Customers to resolve discrepancies related to shipping, receiving, or inventory.
• Research errors and implement corrective actions.
• Assist in developing plans and programs for process improvement.
• Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse SOP’s and WI’s.
• Perform adjustments to daily work assignments as necessary during warehouse personnel shifts to operate within specifications.
• Ensure building and product is secure during scheduled hours.
• Supervise the basic fundamentals of warehouse safety and good housekeeping.
• Confirm warehouse SOP’s are being adhered to and handle corrective actions as necessary.
• Address employee issues effectively and efficiently without preferences or judgment.
• Effectively oversee warehouse personnel performance and provide cross training when and as needed for personal development and company economic objectives.
• Conduct employee performance reviews.
• Complete daily sanitation schedule and process end-shift paperwork.
• Consistently inform Operations Manager of potential problems and changes.
• Act as backup in the absence of the Operations Manager.
• Perform special projects as assigned by Operations Manager.
• Other duties as assigned.

Qualifications and Job Specifications

• Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
• A minimum of 3 years supervisory experience is required.
• Experience with Pharmaceutical warehousing preferred.
• Familiar with temperature controlled warehousing.
• Familiar with FDA and cGMP requirements.
• Demonstration of the following:
  • Effective time management skills.
  • Impeccable verbal and written communication skills.
  • Ability to conduct appropriate research as needed.
  • Attention to detail and organization.
  • Critical thinking.
  • Interest to work in a fast-paced environment.

Technical Expertise

• Navigate through ERP system – Tecsys Elite, MQ1.
• Experience with warehouse or supply chain environments and transportation.
• Ability to conduct/track graphical and data-driven analytics related to Client performance.
• Ability to maintain and track budget/spending trends.
• Advanced public speaking and presentation skills.
• Excellent verbal and written communication skills.

Additional Employment Requirements

• Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen).
• Must have a valid driver's license.

Physical/Mental/Visual Demands

• Work is light to medium in nature with frequent walking to perform assigned tasks.
• Occasional lifting of 50 - 75 lbs. is required.
• Must be able to communicate clearly with shippers and employees.
• Approximately 10% of time is spent on key entry.
• Must be able to read at a distance close to the eyes and at arm’s length, with or without correction.

Working Conditions

• Activities occur both inside (protected from weather conditions but not temperature changes) and outside.
• Employee is subjected to extreme cold while supervising in the freezer.
• Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

Equipment Operated

• Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack.
• Systems: Outlook, Excel, Word, TECSYS (warehouse management system) and UKG (employee management system).

No agencies please.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.