Operations Supervisor

Socket.dev; United States; On-site; USD 630 - 770; Full time

Benefits offered by this job

Medical insurance options

Dental and vision insurance

Retirement plan eligibility

Parental leave

Job summary

Metrea seeks an Operations Supervisor to coordinate ISR flight operations at the site level, reporting to the Site Operations Manager. You will ensure safe, efficient missions, align with approved procedures, and apply prior ISR operations experience in large, geographically dispersed deployments supporting U.S.

Government and allied missions. The role emphasizes operational planning, tactical execution, and collaboration with aircrew, maintenance, and ground teams in a fast-paced environment

Qualifications

• 5+ years of civil or military Program and Project Management experience, including aviation exposure.
• Understanding of Aviation Management Systems, SMS, and Risk Management Frameworks.
• Exceptional written and verbal communication skills.
• Strong critical thinking, analysis, creativity, problem solving, negotiation.
• Proficiency in Outlook, Teams, Monday.com, SharePoint, Notion, Azure, Lucid.
• Proficiency in aviation weather, flight planning, and flight following tools.
• 5+ years of operational experience in civil or military aviation, with at least 4 years overseeing aircrew.

Responsibilities

• Execute and coordinate site-level ISR operations and daily flight schedules.
• Support flight following, mission monitoring, and status tracking for site ops.
• Coordinate aircrew, maintenance, and ground support to meet mission needs.
• Support ISR operations stand-up, transition, and sustainment, including surge or contingency ops.
• Implement and enforce approved flight operations procedures.
• Ensure site compliance with aviation regulations, safety, OPSEC, and COMSEC.
• Assist with site-level operational reporting, metrics, and briefings.
• Coordinate site logistics, facilities, and mission support resources.
• Identify risks and opportunities and report to the Site Operations Manager.
• Support audits, inspections, and readiness assessments.

Skills

Program and Project Management

Aviation knowledge

Communication skills

Critical thinking

Regulatory compliance

Outlook proficiency

Teams proficiency

Monday.com

SharePoint

Notion

Azure

Lucid

ForeFlight

FL3XX

Weather tools

Education

Master’s Degree

PMP or CAPM

Tools

Outlook

Teams

Monday.com

SharePoint

Notion

Azure

Lucid

ForeFlight

FL3XX

Job description

Company Overview

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR, electronic warfare, secure communications, aerial refueling, special air missions, aerial firefighting, and advanced simulation. We own the whole stack: designing, building, and operating turnkey capabilities that give our partners decisive, asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service – spanning people, finance, platform, operations, legal, and engagement. This frees up our Core Groups, who develop and own mission capabilities end-to-end, to focus entirely on delivery. The Market Groups apply a regional lens, ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas, EMEA, and Asia-Pacific.

At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects, not just equipment. By owning the full stack – from the lab to the field – we are able to drive a continuous cycle of innovation that keeps our partners ahead. It's a fast-moving, intellectually demanding environment where talented people are given real responsibility, work on problems that matter, and contribute to an enterprise that is growing quickly and deliberately.

Headquartered in Washington, DC, with facilities across the United States, the United Kingdom, as well as Continental Europe and Asia-Pacific.

Group Overview

Special Air Missions Group (SAM) is responsible for developing and delivering Metrea’s Intelligence, Surveillance, and Reconnaissance (ISR), Special Mobility, and Aerial Firefighting (AFF) capabilities. SAM oversees the integration of new mission systems, ensuring operational readiness across specialized aviation operations. It manages fleet maintenance, regulatory compliance, and strategic partnerships to enhance mission effectiveness. By consolidating expertise and infrastructure, SAM ensures Metrea’s airborne capabilities remain adaptable and mission-ready across dynamic operational environments.

Position Summary

Reporting to the Site Operations Manager, the Operations Supervisor is responsible for the execution and coordination of ISR flight operations at the site level. This role supports day-to-day flight and ground operations, ensuring missions are conducted safely, efficiently, and in accordance with approved procedures and regulatory frameworks. The Operations Supervisor applies prior ISR operations experience to support operational planning, scheduling, and execution, while operating under the authority and direction of the Site Operations Manager. The ideal candidate has a demonstrated record of expertise in operational planning and tactical execution, within the broader context of large, complex, and geographically dislocated flight operations in support of the U.S. Government, allies, and partners.

What You'll Do

• Execute and coordinate site-level ISR operations, including daily flight schedules, mission execution, and operational continuity
• Support flight following, mission monitoring, and operational status tracking for site operations
• Coordinate aircrew, maintenance, and ground support activities to meet mission requirements
• Support stand-up, transition, and sustainment of ISR operations at the site, including surge or contingency operations
• Implement and enforce approved flight operations procedures and site directives
• Support site compliance with applicable aviation regulations, safety processes, OPSEC, and COMSEC requirements
• Assist with site-level operational reporting, metrics, and briefings
• Coordinate site logistics, facilities, and mission support resources
• Identify operational risks, constraints, and improvement opportunities and elevate them to the Site Operations Manager
• Support audits, inspections, and readiness assessments as directed

What You Bring

• 5+ years of civil or military Program and Project Management experience, of which at least 3 years should be from the aviation industry
• Understanding of Aviation Management Systems, Safety Management Systems (SMS), and Risk Management Frameworks
• Exceptional written and verbal communication skills
• Exceptional level of critical thinking, analysis, creativity, problem solving, negotiation, conflict management, and time management
• Proficiency in external communications tools (Outlook), internal communications tools (Teams), work management tools (Monday.com), and knowledge/process management tools (SharePoint, Notion, Azure, Lucid)
• Proficiency in aviation weather, flight planning, flight following tools
• 5+ years of operational experience in civil or military aviation, of which at least 4 years should be in a position responsible for the oversight of aircrew

Additional Eligibility Qualifications

• Master’s Degree (any discipline)
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM)
• Proficiency in FL3XX Aviation Management tools
• Proficiency in ForeFlight

Benefits

• Medical insurance options
• Dental and vision insurance
• Retirement plan eligibility
• Parental leave

Work Authorization / Security Clearance

• Current U.S. Passport required
• Current U.S. driver’s license required
• Current U.S. Secret (or higher) security clearance required

AAP/EEO Statement

Metrea Special Aerospace, ISR Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

Position Type and Expected Hours of Work

This is a full-time exempt position with daily working hours for this position varying Monday through Sunday while deployed. Hours and work shifts may vary in accordance with business needs. You will be scheduled to forwarddeploy/work approximately 60-90 days OCONUSfollowed by rotation off-site for approximately 60-90 days. Rotation schedule might be adjusted to meet program requirements.

Work Environment

This job predominantly operates in an office setting, with occasional operation out of the company hangars.

Travel

25% CONUS to travel to customer meetings as required.

Base Pay Range

The compensation range shown below is a good faith estimate and reflects the expected base pay for this position upon hire. This is just one component of Metrea's overall approach to total rewards and final compensation decisions, including the ultimate salary or hourly rate agreed upon, may vary depending on factors such as job location, job-specific knowledge, skills, experience, and the overall negotiated compensation package. Eligible full-time employees also receive a comprehensive benefits package designed to support their health, wellbeing, and long-term success.

Pay Range

$700—$700 USD

Our Firmware

At Metrea, our single core value is Rooted in Humility, and our four cornerstone attributes are Entrepreneurial, Systematic, Discerning, and Over-Deliver. These form what we call our Teammate Firmware. Just like technical firmware connects software and hardware, our Firmware is the constant interface between our mission and our people. It defines how we show up, how we work together, and how we solve complex problems.

Our team Firmware creates a web-like, hyper-collaborative, dynamically hierarchical way of working that helps us adapt quickly, communicate openly, and distribute decision-making to where expertise actually lives. It enables groups to self-organize around hard problems, shift fluidly as priorities evolve, and operate with the trust, curiosity, and discipline required in a complex mission space. This foundation allows us to deliver elegant, effective solutions and uphold our purpose: protecting our precious inheritance.