Operations Supervisor

Bydefault; Springboro (OH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Operations Supervisor to lead day-to-day operations in a commercial calibration and repair laboratory. This role requires a skilled professional with extensive experience in the Calibration and Repair industry, particularly in managing technical service groups. You will be responsible for ensuring operational efficiency, managing budgets, and maintaining accreditation standards. Join a team that values innovation and excellence, where your leadership will directly impact customer satisfaction and company success. If you are a proactive problem solver with a passion for technical services, this opportunity is perfect for you.

Benefits

Employer paid medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement plan

Tuition reimbursement

Paid time off

Qualifications

• 10+ years in Calibration and Repair with formal experience in test equipment calibration.
• Experience managing a technical service group in a relevant industry.

Responsibilities

• Manage day-to-day operations of a calibration laboratory to meet customer requirements.
• Instill operational efficiencies and manage financial objectives with P&L responsibilities.

Skills

Management

Communication Skills

Technical Support

Problem Solving

Employee Motivation

Education

Technical Training in Calibration

10+ years in Calibration and Repair Industry

2+ years as Supervisor

Tools

MS Office

Job description

Join to apply for the Operations Supervisor role at Default

Position Overview

Manage day-to-day operations of a work section of a commercial calibration and repair laboratory to meet and exceed customer requirements and company objectives. Responsibilities may include a combination of technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures on new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations.

Responsibilities And Duties

• Serve as a leader and set an example of embodying the principles of SIMCO’s Mission in Service.
• Manage the work section to budgeted financial objectives with Profit and Loss (P&L) responsibilities.
• Manage and control key variable expense accounts, technical and administrative staff.
• Assist in maintaining appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
• Instill operational process efficiencies to reduce costs and provide technical support for sales and operational efforts.
• Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
• Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
• Support the Regional Director/VP in key initiatives and projects.
• Recommendation for asset acquisition with appropriate justification.

Qualifications

• Experience managing a technical service group at a company in a relevant or comparable industry.
• At least 10 years’ experience in the Calibration and Repair industry with formal experience in Physical Dimensional, RF/Microwave and general test equipment calibration. A formal PMEL or equivalent technical training is highly desirable.
• At least 2 years’ experience as a section lead or supervisor.
• Excellent oral and written communication skills.
• Knowledge of MS Office applications.
• Ability to manage and motivate employees.

Physical Demands

Must be able to lift up to 45 lbs without assistance. Occasional standing and bending are required.

Working Environment

Work primarily in a laboratory or manufacturing environment at a SIMCO location and or customer sites. Travel may be required to other domestic and possibly international locations.

What We Offer

• Full-time
• Excellent benefits package including employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, child care spending accounts, and tuition reimbursement.
• Paid time off with vacation, sick and holiday leave.

SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

About Us

SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please visit our home page at: https://www.simco.com/

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Graphic Design