Operations Supervisor

RXO, Inc.; Southfield (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts to help streamline, e

Company-paid disability and life insur

Employee Assistance Program (EAP)

Career and Leadership Development Prog

Paid time off, company holidays, and v

Job summary

RXO, Inc. is seeking a Logistics Coordinator based in Michigan to optimize freight options, schedule shipments, and resolve in-transit issues. You will drive cost-efficient routing, track deliveries, and support cross-functional teams across multiple accounts.

The role emphasizes continuous improvement, Lean practices, and collaboration with customers, carriers, and internal teams. A 2+ year background in logistics and a related bachelor’s degree are preferred.

Qualifications

• 2 years of experience in transportation or logistics.
• Experience with a Transportation Management System (TMS), preferably Oracle Transportation Management.
• Experience with process improvement initiatives.
• Strong leadership and collaboration skills with the ability to supervise, coach and influence employees.
• Willingness to work cross-functionally on multiple accounts.
• Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data for the intended audience.

Responsibilities

• Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within available transportation options.
• Support specialists who schedule shipments, update tracking information and resolve in transit concerns.
• Investigate and resolve internal issues impacting performance, morale and customer satisfaction.
• Practice continuous improvement by reviewing procedures and work habits to lower costs and increase performance; introduce Lean concepts.
• Schedule daily workload based on input from customers.
• Monitor and prioritize weekly disputes and escalation requests from customers and suppliers; chart supplier on-time shipping performance.
• Track and document delivery performance; maintain organized files on shipping documents and analyze root causes of poor shipping performance.
• Maintain a safe work environment and report issues to management.

Skills

Leadership and collaboration

Verbal and written communication

Education

Bachelor’s degree in a related field

Tools

Oracle Transportation Management

Job description

Accelerate your career at RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

What your day-to-day will look like

• Review all available freight for linehauls and routes to ensure the lowest cost options are maintained within available transportation options
• Support specialist who are responsible for scheduling shipments, updating tracking information and resolving any in transit concerns
• Investigate and resolve internal issues that impact job performance, employee morale and customer satisfaction, as well as issues submitted by customers, suppliers or clients
• Practice continuous improvement by reviewing procedures and work habits and implementing steps to lower costs while increasing performance; introduce Lean concepts into the operation at all levels
• Schedule daily workload based on input from customer
• Monitor and prioritize weekly disputes and escalation requests from customer and supplier; compile supplier dispute data and chart supplier on-time shipping performance
• Track and document delivery performance; update and maintain organized files on all shipping documents and analyze root cause reasons for poor shipping performance
• Maintain a safe work environment that is free from harassment, drugs and workplace violence; promptly document and report all issues, concerns and incidents to management

At a Minimum, You’ll Need

• 2 years of experience in transportation or logistics

It’d Be Great If You Also Have

• Bachelor’s degree in a related field
• Experience working with a Transportation Management Systems (TMS), preferably Oracle Transportation Management
• Experience with process improvement initiatives
• Solid leadership and collaboration skills with the ability to effectively supervise, coach and influence employees
• A willingness to work cross-functionally on multiple accounts
• Excellent verbal and written communication skills, including presenting clean, organized and thorough information and data appropriate for intended audience

Does this sound like you? Check out what else RXO has to offer.

Why Join Us

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.