Operations Supervisor

Securitas, Inc.; South Bend (IN); On-site; USD 52,000 - 64,000; Full time

Job summary

Securitas, Inc. is seeking an Operations Supervisor to oversee security operations across multiple client sites in the Indiana/South Bend area. You will lead security officers and field supervisors, ensure post orders are followed, and build strong client relationships through regular service reviews.

The role emphasizes leadership, operational efficiency, and adherence to safety and legal standards. You will contribute to site security plans, coach staff, and manage schedules and payroll with

Qualifications

• Experience in security operations or supervisory roles preferred.
• Ability to communicate clearly with clients and team members.
• Proven leadership and people-management skills.

Responsibilities

• Supervise security officers and field supervisors across multiple locations.
• Conduct site inspections and ensure post orders are followed.
• Build client relationships through regular communication and service reviews.
• Support new client start-ups and help shape site security plans.
• Coach, train, and develop staff; assist with corrective actions when needed.
• Manage schedules, staffing, and labor costs to ensure smooth operations.
• Review reports, maintain payroll accuracy, and complete required documentation.
• Respond to emergencies or incidents as needed.
• Ensure compliance with company policies, safety standards, and legal requirements.

Skills

Strong communication

Leadership

Team supervision

Adaptability

Tools

Excel

Microsoft Office

Job description

Operations Supervisor

Wage: $58,000/year

About the Role

We're hiring an Operations Supervisor to oversee security operations across multiple client sites. If you're a natural leader with strong communication skills and a passion for delivering exceptional service, this role puts you right in the center of daily operations and team success.

What You'll Do

• Supervise security officers and Field Supervisors across multiple locations
• Conduct site inspections and ensure post orders are followed
• Build strong client relationships through regular communication and service reviews
• Support new client start-ups and help shape site security plans
• Coach, train, and develop staff; assist with corrective actions when needed
• Manage schedules, staffing, and labor costs to ensure smooth operations
• Review reports, maintain payroll accuracy, and complete required documentation
• Respond to emergencies or incidents as needed
• Ensure compliance with company policies, safety standards, and legal requirements

What We're Looking For

• Operations Experience
• Proficient in technology usage
• Familiar with Excel and all Microsoft systems
• Must be 18+ and legally eligible to work in the U.S.
• Must pass background check and drug screening

Physical & Work Requirements

• Ability to remain calm during emergencies or high-pressure situations
• Regular driving required
• Occasional walking, bending, kneeling, or lifting up to 25 lbs
• Ability to handle confidential information professionally
• On-call availability for urgent situations

Why Join Us?

You’ll step into a key leadership role where you can grow your management skills, build client relationships, and make a meaningful impact on daily operations.