Operations Supervisor

Radial Inc.; Shepherdsville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Radial Inc. seeks an Operations Supervisor to oversee daily warehouse operations, ensuring quality, safety, and productivity. Candidates should possess strong analytical skills, a high school diploma or GED, and experience in warehousing. Join a dynamic team committed to optimizing e-commerce processes in a fast-paced environment.

Benefits

Opportunities for career advancement

Competitive benefits package

401K matching after 6 months

Generous PTO

Educational assistance

Qualifications

• Prior experience in Warehousing, 3PL, Distribution, or Manufacturing preferred.
• Bilingual English/Spanish desired but not required.
• Strong interpersonal communication skills.

Responsibilities

• Supervise day-to-day activities ensuring adherence to safety and quality standards.
• Manage and evaluate performance of associates.
• Plan and coordinate shift activities within the fulfillment center.

Skills

Analytical skills

Problem-solving skills

Process improvement

Education

High School Diploma or GED

College Degree preferred

Tools

MS Word

Excel

Power Point

WMS

Job description

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. Radial, the leader in omnichannel commerce technologies and operations, has an exciting opening for an Operations Supervisor. Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.

Role Summary:

The Operations Supervisor will establish KPIs for each department in the warehouse. Manage all process and product-quality audits. Launch initiatives with teams to improve overall quality. Investigate sensitive cases. Provide Customer Service with crucial information to assist with customer interactions and cases.

Responsibilities:

• Supervise the day-to-day activities/mechanisms in accordance with the SOP’s, holding a team of associates accountable to standards of safety, quality, and productivity.
• Actively contribute to the development of Radial direct reports
• Manage temporary workforce.
• Execute on productivity and daily goals through execution to the Radial Operating Model
• Keep a safe and clean work environment.
• Ensure all Minesweep Powerwalks are completed on a weekly basis.
• Achieve and maintain compliance with all company and federally mandated regulations regarding Safety, OSHA, HazMat, and DOT
• Responsible for associate level of safety, quality, and productivity performance
• Solve and respond to daily issues.
• Plan and coordinate shift activities for areas assigned within the fulfillment center to ensure adherence to all DC procedures.
• Assist Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy and quality are met for all outbound related activities.
• Ensure that all shift personnel receive proper training, skill development, and assessment per company guidelines.
• Recommend and implement improvement in efficiency and effectiveness of employees for increased shift contribution.
• Implement specific objectives and performance measures for all shift personnel to maximize productivity.
• Lead fulfillment special projects, as needed.
• Accountable for achieving production objectives.
• Monitor all production and personnel statistics and reporting in support of the department operation.
• Reinforce policy and procedure compliance.
• Participates in the recruiting and selection process.
• Conducts performance reviews and implements corrective action as appropriate.
• Implementing performance improvement plans and disciplinary actions.
• Interacts with peers and related staff across all departments on the implementation of fulfillment strategies.


Qualifications:

• College Degree preferred; HS Degree/GED Required
• Prior experience preferred working in Warehousing, 3PL, Distribution or Manufacturing environment but not required.
• Strong analytical and problem-solving skills
• Proficient in MS Word, Excel, and Power Point
• Bilingual English/Spanish desired but not required.
• Ability to maintain a positive attitude while multi-tasking, managing, coaching, and mentoring teams to be successful and work efficiently in a fast-paced environment.
• Strong process improvement skills (ability to develop and implement processes. Must have demonstrated leadership and strong interpersonal skills Professional verbal and written communication skills.
• Knowledge of WMS is desired.
• Must be able to lift 50lbs.
• Must be able to push or pull carts of up to 100 lbs.

Travel:

• This position is not remote.
• Travel is not required.

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

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Access this link to review our privacy notice:Radial, Inc. Privacy Notice for Candidates | Radial

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail] . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.