Operations Supervisor

Innovative Health LLC; Scottsdale (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Innovative Health LLC is seeking an Operations Supervisor to oversee all activities in the Operations department, drive process improvements, and align production with demand. The role focuses on implementing SOPs, coaching staff, and collaborating with R&D for production rollout.

The ideal candidate has Lean/Six Sigma expertise, a Bachelor's degree, and proven leadership in a fast-paced manufacturing setting, with a strong emphasis on achieving KPI targets and cost control.

Qualifications

• Develop, implement, and improve standard operating procedures for operations.
• Evaluate staff performance and provide coaching for improvements.
• Mentor supervisors and encourage feedback from team members.
• Participate in senior management decisions on hiring, policy changes, goals.

Responsibilities

• Oversee all activities within the Operations department and ensure alignment with production schedules.
• Coordinate with R&D to support production implementation and process development.
• Monitor KPIs for efficiency and cost, and drive continuous improvement on the shop floor.
• Lead and develop a high-performing team of operation staff and supervisors.

Skills

Lean Manufacturing

Six Sigma

Supervisory

Project Management

Education

Bachelor's Degree or equivalent experience

Tools

ERP systems

Microsoft Excel

Job description

The Operations Supervisor is responsible for overseeing all activity within the Operations department, designing/developing, improving, and implementing various processes and projects from the ground-up. The Operations Supervisor oversees and implements the production processes and evaluates production schedules to meet demand.

Essential Duties and Responsibilities:

• Contribute to the organization, revision, set up, and implementation of current and new standard operating procedures for areas of operations;
• Evaluate operations staff performance and provide coaching/counseling's for any improvements/deficiencies;
• Mentor or guide supervisors/leads by providing constructive feedback as well as positively receive feedback from staff;
• Participates in overall decision making as a member of the senior management team not limited to hiring, firing, policy changes, goals and objectives;
• Assist as a liaison between R&D and Operations for production implementation;
• Implement and sustain lean programs and processes throughout the production floor;
• Ability to reach and maintain set standards highly regulated by the U. S. Food and Drug Administration (FDA);
• Ensure Key Performance Indicators for efficiency and performance are met or exceeded;
• Ensure production is cost effective by monitoring overhead, materials, hours, throughput, etc.;
• Monitor product standards and implementing good operational practices and process improvements;
• Communicate and work effectively with different departments;
• Work with Managers to implement company policies and goals;
• Supervise and motivate a team of associates;
• Work out the human and material resources needed for daily operations;
• Ensures that all production room training/documentation matches established processes and procedures;
• Ability to adapt to/implement on-going changes in procedures and ability to adapt to continually changing priorities.
• Adjust schedule/Work overtime as needed to provide necessary support for operations and other interdepartmental teams to meet business needs.
• Coordinate on-boarding activities of new staff.
• Other duties as assigned.

Supervisory Responsibilities:

This position manages all employees of the department and is responsible for the performance management and hiring of the employees within that department.

Education, Qualifications and Skills:

• A Bachelor's Degree or equivalent experience is preferred for this position;
• 3-5 years in a supervisory or management position, preferably in a fast paced, manufacturing operations environment;
• Strong working knowledge of Lean Manufacturing and Six Sigma tools and methodology is preferred;
• Professional experience in the medical device industry, particularly with catheter based instruments is highly preferred;
• Proven track record in managing a fast paced, high volume production environment;
• Strong managerial and organizational skills;
• Strong interpersonal skills and the ability to work well cross functionally and across levels is required.

Work Environment:

• This job operates in a clerical, office, as well as a manufacturing setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• While performing the duties of this job, the employee is frequently exposed to odors, fumes, dust or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.