Operations Supervisor

Triple Shift Entertainment LLC; Saint Paul Park (MN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Dental Benefit Little Partners 12 &amp

HSA Health Savings Account

Short-Term Disability

Long-Term Disability

401k Options

401k Roth Options

401k Employer Match

Full-time eligibility for benefits

Job summary

Triple Shift Entertainment LLC in Minnesota seeks an experienced front-of-house operations leader to direct venue facets with guidance from senior managers. You will help with budgets, staffing, payroll, and sales programs while supervising staff and upholding service standards.

The role emphasizes a customer-focused, safe, and efficient environment, with a strong benefits package and opportunities for professional growth within a dynamic team.

Qualifications

• 2 years of FOH experience required.
• 1 year of supervisory experience preferred.
• Industry-specific experience is highly desired.
• Must stand for long shifts and manage fast-paced operations.

Responsibilities

• Direct facets of a venue operation with guidance from senior management.
• Assist with budgets, forecasting, payroll, and scheduling.
• Plan sales programs and achieve overall sales objectives.
• Supervise center employees and ensure policies are followed.
• Hire, train, schedule staff and maintain customer service standards.
• Promote a positive, safe, clean environment for guests and staff.

Skills

FOH experience

Supervisory experience

Industry experience

Time management

Job description

Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia.

Pay Range: $18- $23/hour

Position Summary:

To provide responsible and highly skilled management in directing facets of a venue operation with direction from the General Manager and Operations Manager(s).

• Assist the General Manager and Operations Manager in preparing budgets, forecasting, financial recording, and reporting. Allocating staffing and scheduling budgets and assisting with payroll/non-payroll expense control.
• Aid the General Manager and Operations Manager in planning, organizing, and implementing sales programs for the venue. Plan and is responsible for achieving overall sales objectives.
• Supervises the work of all center employees. Ensure that all procedures and policies are thoroughly understood and implemented.
• Help in accomplishing all personnel management activities necessary to ensure the center staff is hired, trained, scheduled, and provides quality customer service
• Promote a positive image of the center by maintaining a fun, safe, clean environment for customers and employees. Provides friendly, courteous, polite, and helpful customer service.
• Health Insurance, Vision Insurance, and Dental Insurance
• Dental Benefit *Little Partners 12 & under no charge coverage
• HSA Health Savings Account, Short-Term, and Long-Term Disability
• Pretax 401k Options, 401k Roth Options + 401k Employer Match
• Full-time and enrollment eligibility requirements apply to all offered benefits

*This job description is not designed to cover or comprehensively list required activities, duties, or responsibilities. Additionally, duties, responsibilities, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

P.S. We wanted to tell you a bad bowling pun.... but we thought we'd spare you!

Requirements

• 2 years of FOH experience required
• 1 year of supervisory experience preferred
• Industry-specific experience is highly desired
• Foster a culture of respect, camaraderie, and inclusiveness for all guests and staff
• Work varied hours/days, nights, weekends and holidays, weather conditions, as needed
• Must have the ability to stand and exert fast-paced mobility for an entire shift
• Must show up for all company-required meetings and scheduled shifts on time
• Must be able to lift 30 – 50 lbs. Regularly
• Must be a minimum of 21 years old
• Excellence in superior time management and the ability to prioritize tasks.

401k Information:

You will be eligible to begin contributing to a 401(k) on the first of the month following your first 90 days of service and if you meet the minimum hours criteria. The minimum criteria for employee eligibility are 1) employees must be 21 years of age or older and 2) must work 250 hours in 90 days or an average of 1,000 hours in one year. Triple Shift Entertainment will match qualified 401(k) contributions as follows: $1 for $1 for the first 3% and $0.50 for $1 on the next 2% on what employee contributes to their 401(k) and you are considered fully vested immediately.

1 year of supervisory experience preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.