Operations Supervisor

Kohl's; Plainfield (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Kohl's in Plainfield, Indiana seeks a Supervisor, E-Fulfillment to manage merchandise processing through the Fulfillment Network. The role focuses on workflow across departments, accuracy in inventory, and partnering with stakeholders to drive service levels.

The position requires multi‑shift readiness, strong communication, and hands-on staff coaching to achieve productivity and cost goals within a distribution environment.

Qualifications

• Experience managing teams in a distribution warehouse environment.
• Working knowledge of automated distribution and warehouse systems.
• Bachelor’s or advanced degree.
• Strong interpersonal communication skills.
• Working knowledge of Warehouse Management Systems.
• Flexibility in hours to support multi-shift operations.

Responsibilities

• Manage the workflow of several departments in conjunction with individual department supervisors.
• Develop and maintain accuracy standards to ensure unit inventory integrity.
• Align with business partners to resolve issues and ensure efficient service.
• Ensure dynamic staffing to meet company goals.
• Effectively manage staff to meet productivity and cost goals.
• Evaluate and track level of service and accuracy standards.
• Leads direct reports to achieve unit goals by Kohl's policies and practices.
• Increase associate engagement by developing and communicating a clear vision.
• Maintain open communication, set clear objectives and remove barriers.
• Develop an effective staff through coaching and performance feedback.

Skills

Leadership

Communication

Team management

Interpersonal skills

Flexibility in hours

Warehouse operations

Education

Bachelor’s or advanced degree

Tools

WMS

WCS

LMS

SQL

Job description

• Monday - Thursday Overnights

Shifts Available

• Weekends (Friday, Saturday & Sunday’s) Overnights
• Monday - Thursday Overnights

About The Role

As Supervisor, E-Fulfillment, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.

What You’ll Do

• Manage the workflow of several departments in conjunction with individual department supervisors
• Develop and maintain accuracy standards to ensure unit inventory integrity
• Align with business partners to resolve issues and ensure efficient service
• Ensure dynamic staffing to meet company goals
• Effectively manage staff to meet productivity and cost goals
• Evaluate and track level of service and accuracy standards
• Leads direct reports to achieve unit goals by Kohl's policies and practices
• Increase associate engagement by developing and communicating a clear vision
• Maintain open communication, set clear objectives and remove barriers
• Develop an effective staff through coaching and performance feedback

Required

What Skills You Have

• Prior experience managing teams in a distribution warehouse environment
• Working knowledge of automated distribution and warehouse systems
• Bachelor’s or advanced degree
• Strong interpersonal communication skills
• Working knowledge of Warehouse Management Systems
• Flexibility in hours to support multi-shift operations

Preferred

• Lean Techniques or Process/Continuous Improvement Methodologies
• Ability to build and maintain connections with a team to drive resultsExperience interpreting and managing data
• 1-2 years of experience with Operations and Operational Support Systems (WMS, WCS, LMS, etc)
• 1-2 years automated MHE and SQL experience
• MBA or equivalent experience
• Effective verbal and written communication skills
• Ability to work well under pressure and as a team for the achievement of customer satisfaction
• Ability to work under general supervision and use knowledge and experience to provide quality support to the user community