Operations Manager

Kohl's Illinois, Inc.; Macon (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Kohl's Illinois, Inc. is seeking an Operations Manager for 2nd shift (Mon-Thu, 4:30 pm–2:30 am) to coordinate merchandise processing from vendors through the Distribution Network and to drive productivity and service levels across departments.

You will lead staffing, develop accuracy standards, and manage performance while ensuring efficient processing and timely delivery of merchandise across the network.

Qualifications

• Bachelor's or advanced degree required.
• Multiple years of supervision in distribution/operations.
• Strong interpersonal skills.
• Experience with automated distribution/WMS and Windows/Microsoft Office.
• Shift flexibility to support multi-shift operations.

Responsibilities

• Coordinate and oversee workflow across multiple departments to meet productivity targets.
• Supervise staff to achieve UPH and CPU goals.
• Maintain accuracy standards and inventory integrity.
• Oversee processing of merchandise and order selection through the distribution network.
• Communicate changes in processes and procedures across teams.
• Collaborate with other departments to resolve issues for efficient service.
• Lead direct reports, systems, and projects to meet Kohl's policies.

Skills

Interpersonal skills

Staff supervision

Warehouse management systems

Windows & Microsoft Office

Multi-shift flexibility

Education

Bachelor's or advanced degree

Tools

Windows

Microsoft Office

Job description

2nd Shift, Monday-Thursday, 4:30 pm-2:30 am

About the Role

As Operations Manager, you will provide store service by coordinating merchandise processing from the vendor through the Distribution Network. You will manage the day-to-day execution of overall business strategies and productivity measures.

WhatYou'll Do

• Manage workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards
• Effectively manage staffing to meet UPH and CPU goals
• Develop and maintain accuracy standards to ensure unit inventory integrity
• Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network
• Coordinate and communicate changes and updates in process and procedures
• Work with other departments and divisions to resolve problems and ensure efficient service
• Manage direct reports, systems, and projects to achieve unit goals per Kohl's policies and procedures
• Prepare and analyze unit plans and reporting
• Provide leadership by exhibiting influence and expertise, driving results
• Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
• Develop staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
• Additional tasks may be assigned

What Skills You Have

REQUIRED

• Bachelor's or advanced degree
• Multiple years of related experience including direct supervision experience in distribution, production/operations management, warehouse management or related field
• Strong interpersonal skills
• Working knowledge of automated distribution/warehouse management systems, Windows and Microsoft Office
• Flexibility in hours to support multi-shift operation