Operations Supervisor

M S International, Inc.; Phoenix (AZ); On-site; USD 52,000 - 70,000; Full time

Job summary

M S International, Inc. seeks an Operations Supervisor to directly supervise the warehouse floor, assign shift schedules, and oversee time management for shipments. The role requires leadership to 25–50 team members, forklift familiarity, and a focus on safety and quality processes.

You will ensure on-time shipping, manage staff to handle varied volumes, and drive continuous improvement of DC layout and operations while maintaining excellent English communication and customer service.

Qualifications

• High School Education required.
• One to Two years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (IPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills
• Excellent oral and written English language communication skills
• Provide high level of customer service
• Good organizational skills.

Responsibilities

• Supervise warehouse floor operations and assign work schedules for 10-20 employees.
• Maintain and manage facility quality process.
• Ensure on-time shipping performance; coordinate with reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to optimize the facility.
• Manage operational activities to support DC layout and continuous improvement goals.
• Provide direct supervision to shift supervisors and accountability for team performance.
• Provide leadership, training, and supervision to 25–50 team members.
• Drive leadership development and professional growth within the team.
• Oversee facility/equipment maintenance and supplies.
• Maintain a safe working environment and oversee safety compliance.

Skills

Leadership

English communication

Customer service

Organizational skills

Education

High School Diploma

Tools

Microsoft Excel

Tablets (iPad)

Forklift operation

Job description

Summary: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse floor, assigning the work schedule to the team members, and supervising the time management of the warehouse shipments.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees.
• Maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, and supervision to 25 to 50 team members.
• Continuously work towards increasing the leadership capability of the team and drives professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Responsible for assuring all functions on the shift are properly staffed to execute varied work volume, manage flow of orders to the floor to optimize operation for approximately 10-20 employees.
• Maintain and manage facility quality process.
• Ensure on-time shipping performance; work closely with direct reports to ensure receipts and shipments meet standards.
• Supervise realignment activities to ensure maximum optimization of the facility.
• Manage operational activities to ensure DC layout and continuous improvement activities support goals of the operation.
• Provide direct supervision to the shift supervisors. Hold them accountable for their performance and the performance of their teams.
• Provide Leadership, training, and supervision to 25 to 50 team members.
• Continuously work towards increasing the leadership capability of the team and drives professional growth.
• Responsible for all facility/equipment maintenance and supplies.
• Responsible for maintaining a safe working environment and overseeing safety compliance.

Additionally the candidate must meet the following Education and/or Experience requirements:

• High School Education required.
• One (1) to Two (2) years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (IPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills
• Excellent oral and written English language communication skills
• Provide high level of customer service
• Good organizational skills

Additionally the candidate must meet the following Education and/or Experience requirements:

• High School Education required.
• One (1) to Two (2) years of supervisory experience.
• Forklift experience a plus.
• Able to use tablets (IPad).
• Basic to Intermediate level of Microsoft Excel knowledge.
• Strong leadership skills
• Excellent oral and written English language communication skills
• Provide high level of customer service
• Good organizational skills

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits. The employee must regularly lift, pull and move up to 50 pounds and occasionally up to 70 pounds. Specific vision abilities required by this job include close vision.