Operations Supervisor

Hedy Holmes Staffing Services; Oakland (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Hedy Holmes Staffing Services in Oakland seeks an experienced Operations Supervisor to lead the night shift for transportation and warehouse operations, ensuring safe, efficient, and on-time execution.

You will supervise warehouse staff and drivers, coordinate dispatches, monitor schedules, and implement route adjustments while maintaining high service levels.

The role requires strong leadership, overnight availability, and a commitment to safety and DOT compliance across company standards.

Qualifications

• Supervisory experience in transportation, logistics, or warehouse operations.
• Experience with dispatching, route planning, and transportation coordination.
• Strong leadership to motivate, coach, and develop employees.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work overnight hours in a fast-paced environment.
• Knowledge of warehouse operations, transportation logistics, and safety procedures.

Responsibilities

• Supervise and coordinate night shift warehouse and transportation operations.
• Dispatch drivers and manage delivery routes for on-time performance.
• Monitor daily transportation schedules and adjust routes in real time as needed.
• Oversee warehouse workflow for productivity, accuracy, and compliance with standards.
• Serve as primary contact for drivers, staff, and customers during the night shift.
• Resolve operational issues quickly while minimizing delays and maintaining service levels.
• Assist with employee scheduling, labor planning, and workflow coordination.
• Ensure compliance with safety procedures and DOT regulations.
• Track shipments and communicate updates to teams and customers.
• Complete operational reports and maintain documentation.
• Use Excel and company software to monitor performance metrics.
• Collaborate with management to identify process improvements and efficiency gains.
• Foster a positive, safety-focused environment while leading team members.

Skills

Supervisory experience

Dispatching

Route planning

Leadership

Excel

Tools

Microsoft Excel

Job description

We are seeking an experienced Operations Supervisor to lead and oversee night shift transportation and warehouse operations. This hands‑on leadership role is responsible for supervising daily workflow, coordinating dispatch operations, managing delivery routes, and ensuring safe, efficient, and on‑time execution of all operational activities. The ideal candidate is a strong leader who thrives in a fast‑paced logistics environment and can effectively manage both warehouse personnel and drivers while maintaining exceptional customer service.

Duties and Responsibilities

• Supervise and coordinate all night shift warehouse and transportation operations.
• Dispatch drivers and manage delivery routes to maximize efficiency and on‑time performance.
• Monitor daily transportation schedules and make real‑time route adjustments as operational needs change.
• Oversee warehouse workflow to ensure productivity, accuracy, and compliance with company standards.
• Serve as the primary point of contact for drivers, warehouse personnel, and customers during the night shift.
• Resolve operational issues quickly while making sound decisions to minimize delays and maintain service levels.
• Assist with employee scheduling, labor planning, and workflow coordination.
• Ensure compliance with company policies, safety procedures, DOT regulations, and operational standards.
• Track shipments, monitor delivery progress, and communicate updates to internal teams and customers.
• Complete operational reports and maintain accurate transportation and warehouse documentation.
• Utilize Microsoft Excel and company software systems to monitor performance metrics and maintain records.
• Collaborate with management to identify opportunities for process improvements and increased operational efficiency.
• Foster a positive, safety‑focused work environment while leading and supporting team members.

Qualifications

• Previous supervisory experience in transportation, logistics, warehouse, food distribution, or supply chain operations preferred.
• Experience with dispatching, route planning, and transportation coordination.
• Strong leadership skills with the ability to motivate, coach, and develop employees.
• Proficiency in Microsoft Excel and general computer applications.
• Excellent communication, organizational, and problem‑solving skills.
• Ability to prioritize multiple responsibilities and make effective decisions under pressure.
• Reliable, dependable, and comfortable working overnight hours in a fast‑paced environment.
• Strong understanding of warehouse operations, transportation logistics, and safety procedures.