Operations Supervisor

Hedy Holmes Staffing Services; Oakland (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Hedy Holmes Staffing Services is seeking an experienced Operations Supervisor to lead the night shift in our transportation and warehouse operations. You will supervise daily workflow, coordinate dispatch, manage routes, and ensure safe, efficient, on-time execution of all activities.

The ideal candidate thrives in a fast-paced logistics environment and can manage both warehouse staff and drivers while maintaining exceptional customer service.

Qualifications

• Experience leading night-shift transportation and warehouse operations.
• Ability to supervise dispatch, routing, and driver coordination.
• Strong leadership and people development skills.
• Proficiency in Excel and basic computer applications.
• Excellent communication and organizational abilities.
• Ability to prioritize tasks under pressure and make quick decisions.

Responsibilities

• Supervise night shift warehouse and transportation operations.
• Dispatch drivers and manage delivery routes for efficiency.
• Monitor schedules and adjust routes in real time.
• Oversee warehouse workflow for productivity and accuracy.
• Be primary contact for drivers, warehouse staff, and customers at night.
• Resolve issues quickly to minimize delays and maintain service levels.
• Assist with scheduling, labor planning, and workflow coordination.
• Ensure safety procedures and DOT regulations are followed.
• Track shipments and communicate progress to teams and customers.
• Maintain transportation and warehouse documentation.

Skills

Leadership

Dispatch Coordination

Problem Solving

Communication

Team Management

Tools

Excel

Company software

Job description

We are seeking an experienced Operations Supervisor to lead and oversee night shift transportation and warehouse operations. This hands-on leadership role is responsible for supervising daily workflow, coordinating dispatch operations, managing delivery routes, and ensuring safe, efficient, and on-time execution of all operational activities. The ideal candidate is a strong leader who thrives in a fast-paced logistics environment and can effectively manage both warehouse personnel and drivers while maintaining exceptional customer service.

Duties and Responsibilities

• Supervise and coordinate all night shift warehouse and transportation operations.
• Dispatch drivers and manage delivery routes to maximize efficiency and on-time performance.
• Monitor daily transportation schedules and make real-time route adjustments as operational needs change.
• Oversee warehouse workflow to ensure productivity, accuracy, and compliance with company standards.
• Serve as the primary point of contact for drivers, warehouse personnel, and customers during the night shift.
• Resolve operational issues quickly while making sound decisions to minimize delays and maintain service levels.
• Assist with employee scheduling, labor planning, and workflow coordination.
• Ensure compliance with company policies, safety procedures, DOT regulations, and operational standards.
• Track shipments, monitor delivery progress, and communicate updates to internal teams and customers.
• Complete operational reports and maintain accurate transportation and warehouse documentation.
• Utilize Microsoft Excel and company software systems to monitor performance metrics and maintain records.
• Collaborate with management to identify opportunities for process improvements and increased operational efficiency.
• Foster a positive, safety-focused work environment while leading and supporting team members.

Qualifications

• Previous supervisory experience in transportation, logistics, warehouse, food distribution, or supply chain operations preferred.
• Experience with dispatching, route planning, and transportation coordination.
• Strong leadership skills with the ability to motivate, coach, and develop employees.
• Proficiency in Microsoft Excel and general computer applications.
• Excellent communication, organizational, and problem-solving skills.
• Ability to prioritize multiple responsibilities and make effective decisions under pressure.
• Reliable, dependable, and comfortable working overnight hours in a fast-paced environment.
• Strong understanding of warehouse operations, transportation logistics, and safety procedures.